JOB SUMMARY

Right at Home is a leading provider of in-home care for seniors and adults with disabilities. We are seeking a highly motivated Operations Manager to lead and oversee day-to-day operations across three key offices: Southern Maryland, Palmetto Bay, FL, and Fredericksburg, VA.
The ideal candidate will bring a strategic mindset, strong leadership skills, and a passion for delivering high-quality care. You will be responsible for overseeing business operations, ensuring compliance with state and federal regulations, supporting staffing and HR needs, and driving quality assurance and performance initiatives across all locations.
This role will also support growth by fostering community relationships, leading outreach and marketing initiatives, and collaborating with the CEO to align each location with the company’s long-term vision and values.

QUALIFICATIONS

• Bachelor’s degree in Business, Healthcare Administration, or related field.
• 2+ years of experience in operations, HR, or business development within healthcare, home care, or hospice.
• Proven leadership experience managing teams across multiple locations is preferred.
• Excellent communication, interpersonal, and relationship-building skills.
• Strong project management skills with the ability to multitask across priorities.
• High-level proficiency in Google Workspace (Docs, Sheets, Slides, Forms), CRM systems, and file management tools.
• Bilingual (Spanish or Haitian Creole) is a strong plus.

• Oversee day-to-day operational performance across three office locations.
• Develop, implement, and enforce standardized operational policies and procedures.
• Ensure compliance with all legal, licensing, and regulatory requirements in each state.
• Collaborate with the CEO to develop and track short- and long-term business goals.
• Manage budgets, monitor performance KPIs, and identify cost-saving opportunities.