Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.Sumsub is recognized as a Great Place To Work® in the US and rated 4.4 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.We are now looking for a Sales Operations Specialist for the European market to refine our communications with clients and build strong business relationships.Candidates may be based in different locations, provided they can work during EU business hours and maintain sufficient overlap with the team's core working hours.What You Will Be Doing:Managing accounts from onboarding to renewalManaging and guiding clients on all levels: technical, business, and product (collaborating with other teams)Working on quotes, agreements, and NDAs – making sure the client’s onboarding journey is smooth and quickResearching & identifying potential prospects based on strategy development aspectsMaintaining highly targeted outbound outreach (incl. email, phone, LinkedIn, etc.) to source meetings with key prospectsIntroducing clients to the new features and handling new feature releasesAbout You:Demonstrated account management experience in sales in B2B cloud/SaaS software or financial services/compliance/cryptoCRM pipeline management notionExcellent communication and negotiation skills with strong attention to detailQuick learner, ready to work in a fast-pacing and developing startup environmentAmbitious and willing to grow within a sales teamResponsible, detail-oriented, and self-organised

Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.Sumsub is recognized as a Great Place To Work® in the US and rated 4.4 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.We are now looking for a Sales Operations Specialist for the European market to refine our communications with clients and build strong business relationships.Candidates may be based in different locations, provided they can work during EU business hours and maintain sufficient overlap with the team's core working hours.What You Will Be Doing:Managing accounts from onboarding to renewalManaging and guiding clients on all levels: technical, business, and product (collaborating with other teams)Working on quotes, agreements, and NDAs – making sure the client’s onboarding journey is smooth and quickResearching & identifying potential prospects based on strategy development aspectsMaintaining highly targeted outbound outreach (incl. email, phone, LinkedIn, etc.) to source meetings with key prospectsIntroducing clients to the new features and handling new feature releasesAbout You:Demonstrated account management experience in sales in B2B cloud/SaaS software or financial services/compliance/cryptoCRM pipeline management notionExcellent communication and negotiation skills with strong attention to detailQuick learner, ready to work in a fast-pacing and developing startup environmentAmbitious and willing to grow within a sales teamResponsible, detail-oriented, and self-organised