COMPANY OVERVIEW:

We are a growing Facilities Management & Cleaning Services company, committed to delivering high-quality, reliable, and cost-effective solutions to our clients. We are looking for an experienced and proactive Operations Manager to lead our operations, ensure smooth service delivery, and drive operational excellence.

REQUIREMENTS:

• Bachelor’s degree in Business, Facilities Management, or related field (preferred).
• Minimum 5 years of experience in operations management, preferably in facilities management/cleaning industry.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and client management abilities.
• Knowledge of health & safety regulations and compliance.
• Ability to multitask and manage large teams across multiple sites.

• Oversee daily operations of cleaning and facilities management projects.
• Manage and lead supervisors, team leaders, and staff to ensure service standards are met.
• Develop operational strategies to improve efficiency and client satisfaction.
• Plan manpower allocation, scheduling, and resource utilization.
• Monitor and maintain health & safety standards at all sites.
• Handle client communications, resolve issues, and ensure high service quality.
• Prepare and review reports, budgets, and performance metrics.
• Support business growth by identifying opportunities for process and service improvement.