RATE NEGOTIABLE (DOE)

We are seeking an experienced and dynamic Operations Manager to join our senior management team at Seamill Hyddro. The successful candidate will be a hands-on leader, responsible for overseeing the day-to-day operations of the hotel to ensure the highest standards of service, efficiency, and profitability. You will work closely with department heads to drive performance, motivate teams, and enhance the overall guest journey.
Part of the award-winning, family-owned RAD Hotel Group, Seamill Hydro Hotel & Resort offers a dynamic and rewarding work environment. As a member of the Seamill Hydro team, you’ll contribute to delivering exceptional service in a vibrant setting. The resort boasts extensive facilities, including multiple dining options, leisure activities, and event spaces, creating diverse opportunities for professional growth and development. We are seeking individuals who are passionate about hospitality and dedicated to providing memorable guest experiences.

• Oversee daily hotel operations, ensuring all departments are running smoothly and in line with company standards and policies.
• Implement and maintain high standards of quality control and guest satisfaction, handling any issues or feedback promptly and professionally.
• Lead, mentor, and manage a diverse team of department heads, including those in Food & Beverage, Functions, Housekeeping, and Leisure.
• Creating and managing staff rotas, ensuring optimal manning levels and efficiency across all departments.
• Monitor and analyse financial performance, including revenue targets, to meet and exceed profitability goals. This includes managing revenue streams from food and beverage, accommodations, events, and other services.