Operations Manager at Serenity Mental Health

Lake Mary, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

80000.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Team Leadership, Performance Management, Workflow Execution, Process Improvement, Data Analysis, Staffing, Coaching, KPI Management, Efficiency, Consistency, Patient Care

Industry

Mental Health Care

Description

Operations Manager – Mental Health Clinic Location: Lake Mary, FL Employment Type: Full-Time Compensation: $70-80k annually & bonus incentives Oversee daily clinic operations, lead teams, and drive operational performance in a fast-growing behavioral health organization. This role is ideal for operational leaders who thrive on structure, metrics, and continuous improvement — no healthcare experience required. About the Role Lead day-to-day clinic operations with a focus on efficiency and consistency Manage team performance, workflows, and operational outcomes Ensure patients receive timely, professional, and supportive care Healthcare experience is not required — we provide full training. Key Responsibilities Oversee daily clinic operations, staffing, and workflow execution Lead, coach, and hold team members accountable to KPIs and standards Monitor operational metrics and use data to drive improvements Requirements (Must-Haves) 3+ years of operations or people leadership experience Proven success managing performance, metrics, and process improvement Ability to lead teams in a fast-paced, high-volume environment Nice-to-Haves Experience in healthcare, behavioral health, or service-based operations Background in hospitality, retail, call center, or multi-unit leadership Experience supporting change, growth, or scaling operations Pay & Benefits $70-80k annually & bonus incentives 90% employer-paid medical, dental, and vision benefits 401(k) retirement plan 10 PTO days (15 after first year) + 10 paid holidays Advancement opportunities About Serenity Healthcare Serenity Healthcare delivers FDA-cleared, evidence-based treatments for depression, anxiety, PTSD, and other mental health conditions. Our technology-driven approach — including Transcranial Magnetic Stimulation (TMS) — helps patients succeed when traditional treatments haven’t worked. We are committed to providing compassionate, results-driven care in a supportive and professional environment. Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening. This role pays $70,000-$80,000 annually.

Responsibilities

The Operations Manager will lead day-to-day clinic operations, focusing on efficiency and consistency while managing team performance and operational outcomes. Key duties include overseeing staffing, workflow execution, and holding team members accountable to established KPIs and standards.