The Spotsylvania Towne Centre is currently seeking to hire its next Operations Manager. The complex encompasses 1.6 million square feet of retailers, restaurants, hotels, and entertainment venues. It is located midway between Washington, DC, and Richmond, VA, and serves as an easy access point to each city. The Operations Manager oversees the day-to-day activities of the operations of the mall, ensuring efficiency and effectiveness in achieving organizational goals. This role involves planning, directing, and coordinating operational activities, managing resources, and implementing process improvements.
The Operations Manager oversees the day-to-day activities of the operations of the mall, ensuring efficiency and effectiveness in achieving organizational goals. This role involves planning, directing, and coordinating operational activities, managing resources, and implementing process improvements.

YOUR QUALIFICATIONS:

• Minimum of 3+ years in property management and building/grounds management preferred.
• Experience in fiscal management and project marketing required.
• Knowledge of construction and maintenance activities.
• Strong understanding of corporate shopping center standards and the ability to meet them.
• Proven leadership, management, and team-building skills.
• Strong communication and interpersonal skills; able to interact with tenants, vendors, and employees.
• Ability to relay technical issues clearly and accurately.
• High initiative, independent judgment, and problem-solving abilities.
• Proficient in computer skills, including spreadsheet and word processing software.
• Ability to manage multiple tasks and meet deadlines consistently.

• Manage third-party vendors and suppliers to keep the properties operating in a first-class manner. This includes, but is not limited to, vetting new vendors, obtaining bids, contract negotiation, and project oversight.
• Manage all capital and general repair projects and equipment purchases.
• Identify property maintenance requirements, solicit, review, negotiate, and execute maintenance contracts
• Anticipate and identify property repair needs and successfully negotiate with vendors on behalf of the property owner
• Ensure tenants are operating per their lease obligations.
• Work closely with the corporate team, overseeing all tenant improvements.
• Coordinate annual budgets, 5-year capital expense projections, and operating expense reconciliations for the complex.
• Act as the primary source of communication with tenants and is expected to be on a first-name basis with the tenant-owner or manager.
• Look for inefficiencies and ways to improve.
• Approve all property expenses, code to the appropriate general ledger account and monitor accounts for accurate payment and coding.
• Responsible for seeing that all vacancies are in the condition required for prospective tenant tours.