Operations Manager at Stars and Strikes

Irmo, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

0.0

Posted On

08 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Management, Team Leadership, Staffing, Training, Coaching, Scheduling, Guest Experience, Service Standards, Process Improvement, Problem Solving, Hospitality, Food & Beverage, Flexibility, Communication, Customer Service, Safety Requirements

Industry

Entertainment Providers

Description

Stars and Strikes Family Entertainment Center is seeking an experienced Operations Manager who is ready to be part of a high volume, fast-paced Entertainment Center. Our Operations Manager needs to be a responsible individual who can lead and manage a team while overseeing daily operations over our 3 businesses; food & beverage, bowling, and arcade. As an Operations Manager, you will be responsible for assisting the GM and AGM in staffing and training team members, overseeing operations and guest experience including all areas of service, while ensuring that we deliver an exceptional product. What we’re looking for: 1-2 years of management experience Experience in Hospitality and/or Food & Beverage is a plus Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays Responsibilities: Create an exciting and fun atmosphere to ensure a great experience for our guests and team Assist in hiring, training, coaching, developing, scheduling, and evaluating team members Adhering to core standards, HR policies, training, safety requirements Drive best practices through the organization and leads process improvement Address service or customer issues of an operational nature Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family-owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team Perks We Offer: Health & 401k Benefits for Eligible Team Members Bonuses Free bowling, laser tag & gameplay! Monthly rewards Company-wide contests Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.

Responsibilities

The Operations Manager will assist the GM and AGM in staffing and training team members while overseeing operations and guest experience. They will ensure adherence to core standards and address any service or customer issues.