Operations Manager at Stonebridge Hospitality Management

, , United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

0.0

Posted On

05 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training, Scheduling, Coaching, Guest Service, Food Service, Banquets, Catering, Budget Management, Inspection, Sustainability, Safety Practices, Team Support, Action Planning, Labor Management, Event Coordination, Problem Solving

Industry

Hospitality

Description

City, State: Astoria, New York The purpose of the OPERATIONS MANAGER is to manage front of the house operations including but not limited to: complimentary breakfast service, banquets, catering functions, and front office in accordance with established guest service and sustainability standards. Essential Job Functions Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Ensure quality standards of complimentary food service stations are maintained. Attend weekly meetings to ensure banquet event details are carried out in consistence with client requests. Assist Front Desk Manager & Front Office Supervisor in creating Front Office Schedule. Manage labor and food cost expenses to fit within budgets and/or updated forecasts. Receive and inspect food orders from third party catering company. Position will work shifts crossing over from Breakfast Attendant to Guest Service Agent. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Work as Manager on Duty, when necessary. Follow sustainability guidelines and practices related to HHM’s EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Position Requirements High school diploma or equivalent. 1 to 2 years of related experience. Work Environment and Context Work schedule varies and may include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-10-04 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks. We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values of being Dynamic, Deliberate, and Distinct. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members. All Stonebridge openings are projected to close within 30 days of the original posting date. Please submit your applications by then. Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Responsibilities

The Operations Manager is responsible for managing front of house operations, including complimentary breakfast service, banquets, and catering functions. This role involves training and supporting associates to ensure compliance with guest service and sustainability standards.