Operations Manager - Sydney at Metcash

Szigetvár, Southern Transdanubia, Hungary -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Leadership, Continuous Improvement, Productivity Improvement, Service Delivery Standards, Stakeholder Management, Budgeting, Forecasting, Financial Acumen, Team Development, OH&S Compliance, HACCP Compliance, WorkSafe Compliance, Quality Assurance, Logistics, Distribution

Industry

Building Materials

Description

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to: Grow your career with tailored development programs Thrive your way with flexible work options Make your mark in a high-performing, values-led team Our Food Service and Convenience business encompasses our wholesale, foodservices and distribution services across the Campbells Wholesale, Superior Food Services, and Independent Grocers brands – servicing small to medium businesses right across Australia. Joining the Food Service and Convenience business at Metcash means the work you do contributes to brands with real purpose, empowering independent businesses and strengthening local communities across Australia. About the Opportunity An exciting leadership opportunity is now available for a motivated and results driven professional to oversee and guide all operational functions across our Ingleburn site. Reporting directly to the GM NSW, this full-time, permanent position requires an experienced Operations Manager with a hands-on approach and strong leadership. You will be responsible for the effective day to day management for the site and ensuring operational excellence across all areas. In this Role Implement, monitor, and review operational strategies to improve productivity, service delivery standards, and accuracy toward premium service levels and customer satisfaction. Drive continuous improvement to ensure all branch key stakeholders are managing processes and outcomes to achieve positive EBITDA results and reduce expenses. Work closely with warehouse and transport departments and service providers/contractors to maintain building service standards in line with OH&S legislation, HACCP requirements, WorkSafe regulations, and quality assurance. Continually leverage best practices to drive outstanding business growth and efficiency in line with Company strategies and goals. Prepare and maintain headcount, budgets, forecasts, and business plans for the Branch to ensure growth and positive financial results. Work closely with your key department leaders and the Executive Management team to drive solutions, ensure DIFOT to customers and achieve financial growth and success for the Branch. Monitor and review rostering in line with forecasted labour requirements and wage costs. Provide and promote exceptional service standards and new behaviours to promote a customer focused culture, whilst driving high performance expectations. You’re Likely a Match If Solid management and leadership experience, a minimum of 3-7 years in a similar role Proven background in the foodservice or FMCG industry is preferred however not essential Operational and functional expertise across all areas of sales, inventory, finance, marketing, purchasing, warehousing, and distribution. As a results orientated leader, you will be hands-on and accountable to deliver high service levels and inspire, coach, and develop your team for success. You will be business and computer-savvy with a solid understanding of financials against budgets. What’s on offer We’re proud to offer a workplace that supports your well-being, growth, and belonging: 🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually 📚 Career Growth: Endless learning and development opportunities 👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers 🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion ⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025) 🧠 Mental Health: Gold accreditation by Mental Health Australia 🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited About Us Join us and be part of something bigger! Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Responsibilities

The Operations Manager will be responsible for the effective day-to-day management of the site, ensuring operational excellence across all areas, and implementing strategies to improve productivity and service delivery standards. This includes driving continuous improvement to achieve positive EBITDA results, managing budgets, forecasts, and working closely with department leaders to ensure DIFOT (Delivery In Full On Time) to customers.