Operations Manager – Systems, IT & Finance at Life Consultants Inc.

Chesapeake, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Documentation Skills, Organizational Skills, Accountability, Systems Aptitude, Technology Aptitude, Financial Management, Operational Management, Process Integrity, IT Support, Office Management, Vendor Coordination, Data Accuracy, SOP Development, Reporting, Communication Skills

Industry

Mental Health Care

Description

Benefits: Company parties Dental insurance Health insurance Paid time off Vision insurance Role Purpose The Operations Manager is responsible for owning and protecting the operational systems of Life Consultants Inc. This role ensures the organization operates with financial discipline, process integrity, accurate data, and reliable technology. This position is ideal for someone who thrives on structure, documentation, controls, and follow-through, and takes pride in building systems that scale without breaking. Many operational processes exist but are not yet fully documented or standardized. This role is expected to help design, document, and stabilize core operational systems, then ensure consistent adherence over time. Scope & Authority Directly manages Administrative Assistants Owns operational systems, SOP standards, documentation, and controls across the organization Reviews and monitors departmental adherence to approved processes and systems Partners with department leaders to correct gaps and enforce standards Does not manage clinical, HR, or program staff Core Responsibilities 1. Financial & Administrative Operations Manage Accounts Payable & Accounts Receivable with strict controls Ensure: Bills are coded correctly Payments are approved before release No missed, duplicated, or unsupported transactions Maintain organized, audit-ready financial documentation Coordinate with CPA/bookkeeping partners and provide complete, accurate data on time 2. Operations, Reporting & Controls Create, maintain, and validate operational and administrative reports Ensure data accuracy, consistency, and timeliness Track work, deadlines, and dependencies using ClickUp (or equivalent) Identify breakdowns and implement permanent fixes 3. Systems, SOPs & Process Integrity Develop, maintain, and enforce operational and technology SOPs Review departmental SOPs for clarity, consistency, and alignment Monitor adherence to approved processes and systems Prevent process drift as the organization grows 4. Technology & IT Operations Set up, maintain, and troubleshoot: Computers, phones, printers, and office systems Manage basic IT infrastructure (hardware, software, access, vendor coordination) Provide technical support and basic training to staff Maintain documentation for system setup and troubleshooting 5. Office & Facilities Management Ensure office facilities are safe, functional, and well-maintained Coordinate vendors, repairs, and office supply needs 6. Front-Line Office Support Answer and route incoming calls professionally and accurately Ensure messages and requests are documented and followed up Required Competencies Exceptional attention to detail Strong documentation and organizational skills High personal accountability and follow-through Comfort enforcing standards and controls Strong systems and technology aptitude Ability to work independently in a structured, compliance-driven environment What This Role Is Not Not a clinical or HR management role Not a creative or improvisational role Not a sales or relationship-driven role Not a role for someone who dislikes structure, repetition, or accountability Why This Role Matters Life Consultants Inc. is building compliant, scalable mental-health organizations that serve people with dignity. That mission depends on operational excellence, financial discipline, and systems that work every day. If you take pride in accuracy, order, and execution, this role was built for you.

Responsibilities

The Operations Manager is responsible for managing financial and administrative operations, ensuring process integrity, and overseeing technology and IT operations. This includes maintaining accurate financial documentation, developing operational SOPs, and providing office support.