Roles & Responsibilities

• Develop and implement strategic operational plans that align with the company’s goals, ensuring optimal resource allocation and process efficiency.
• Lead cross-functional teams, fostering collaboration and communication to drive projects and initiatives to successful completion.
• Oversee supply chain management, ensuring timely procurement, inventory optimization, and logistics coordination to meet customer demands.
• Manage budgets and financial forecasts, ensuring cost-effective operations while maximizing profitability and minimizing waste.
• Conduct regular risk assessments and implement mitigation strategies to ensure business continuity and operational resilience.
• Enhance customer satisfaction by streamlining service delivery processes and addressing client concerns swiftly and effectively.
• Implement and oversee training programs to develop team skills, ensuring a knowledgeable workforce capable of executing operational strategies.
• Utilize technology and automation solutions to improve operational workflows, reduce errors, and enhance productivity.
• Prepare detailed reports and presentations for senior management, conveying operational performance and strategic recommendations.

Desired Candidate Profile

• Bachelor’s degree in Business Administration, Operations Management, or a related field; a Master’s degree is a plus.
• Proven track record of successfully managing budgets, with a focus on cost reduction and efficiency improvements.
• Certification in Lean Management or Six Sigma is highly desirable, showcasing expertise in process optimization.
• Experience leading diverse teams with a strong emphasis on fostering a culture of accountability and high performance.
• Strong analytical skills, with proficiency in data analysis tools and methodologies to drive informed decision-making.
• Bilingual candidates preferred, with fluency in English and another language relevant to our global operations.
• Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment, with exceptional organizational skills.
• High emotional intelligence, enabling effective communication and relationship-building with both internal and external stakeholders.
• Adaptability and resilience in facing challenges, with a proactive approach to problem-solving and continuous improvement.

Job Type: Full-time

Education:

• Bachelor’s (Required)

Experience:

• operations: 7 years (Required)

• Develop and implement strategic operational plans that align with the company’s goals, ensuring optimal resource allocation and process efficiency.
• Lead cross-functional teams, fostering collaboration and communication to drive projects and initiatives to successful completion.
• Oversee supply chain management, ensuring timely procurement, inventory optimization, and logistics coordination to meet customer demands.
• Manage budgets and financial forecasts, ensuring cost-effective operations while maximizing profitability and minimizing waste.
• Conduct regular risk assessments and implement mitigation strategies to ensure business continuity and operational resilience.
• Enhance customer satisfaction by streamlining service delivery processes and addressing client concerns swiftly and effectively.
• Implement and oversee training programs to develop team skills, ensuring a knowledgeable workforce capable of executing operational strategies.
• Utilize technology and automation solutions to improve operational workflows, reduce errors, and enhance productivity.
• Prepare detailed reports and presentations for senior management, conveying operational performance and strategic recommendations