Operations Manager at The Lorenz Clinic, LLC

Victoria, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

75000.0

Posted On

21 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Problem Solving, Technical Fluency, Vendor Management, Project Coordination, Collaboration, Healthcare Administration, IT Troubleshooting, Communication, System Building, Resourcefulness, Calm Under Pressure, Supportive Leadership, Independent Work, Judgment Skills

Industry

Mental Health Care

Description

Description About Lorenz Clinic Lorenz Clinic is a mission-driven mental health organization dedicated to restoring wholeness in relational systems. We are one of Minnesota’s largest providers of outpatient family psychology, with multiple clinic sites, a nationally recognized training program, and a commitment to systemic, developmentally attuned care. Our clinicians are our most vital resource, and our operations team exists to ensure they can focus on what they do best: serving clients. Position Summary The Operations Manager is a key member of our management team, reporting to the COO. This role is hands-on, fast-paced, and central to keeping our clinics running smoothly. From troubleshooting IT and facility issues to coordinating cross-functional projects, the Operations Manager is often the first to spot a problem—and the first to solve it. This is an individual contributor role (no direct reports today), but with a high ceiling. The right candidate will have the opportunity to grow into a Director of Operations role in the coming years, and potentially even COO-level leadership over time. If you thrive on solving problems, building systems, and supporting people in a sensitive, mission-driven environment, this is the role for you. Key Responsibilities Serve as a central point of contact for operational needs across multiple clinic locations Troubleshoot IT and systems issues (password resets, Google Workspace, Jira/Confluence, HubSpot) and coordinate with vendors as needed Support clinicians by resolving day-to-day issues that get in the way of care delivery Oversee facilities-related needs, including managing vendor relationships (e.g., electrical, maintenance, supplies) Coordinate projects that improve workflows, communication, and clinic efficiency Protect tone under pressure, maintaining calm and collaborative relationships with staff across departments Participate as a member of the management team, helping bridge clinical, administrative, and operational priorities Requirements Qualifications Bachelor’s degree required (Business, Healthcare Administration, or related field preferred) 3+ years of operations or management experience in a service-driven, fast-paced setting (healthcare, retail, hospitality, spa/salon, or similar) Comfortable working independently and making sound judgment calls on the spot Strong technical fluency with Google Workspace; experience with Jira, Confluence, or HubSpot is a plus Resourceful, fearless problem-solver who can balance scrappy fixes with building systems Relational and collaborative, with the ability to support a highly sensitive clinician workforce Willingness to travel between clinic locations; standard business hours with occasional evenings/weekends for urgent issues Compensation & Benefits Salary range: $60,000–$75,000 annually, depending on experience Comprehensive benefits package, including health insurance, retirement contributions, and paid time off Professional development and future career growth opportunities How to Apply If you’re a smart, resourceful operator with a “get it done” mentality—and you’re ready to make a difference in mental health—we’d love to hear from you.

Responsibilities

The Operations Manager serves as a central point of contact for operational needs across multiple clinic locations and is responsible for troubleshooting IT and systems issues. This role also involves supporting clinicians and overseeing facilities-related needs to ensure efficient clinic operations.