Operations Manager at The Webster US LLC

Miami Beach, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inventory Management, Shipment Processing, Time Management, Organizational Skills, Retail Operations, Staff Coaching, Pricing Accuracy, Stockroom Organization, Attention To Detail, Physical Labor

Industry

Retail Luxury Goods and Jewelry

Description

Position Summary As a Operations Manager, you will support the back-of-house by packing/unpacking shipments, organizing the stock room, understanding & executing on core operational policies & procedures, telephone answering and anything else required to support product flow and the smooth running of the store. This position requires a close attention to detail, time management, the ability of physical labor, and strong organizational skills Essential Duties & Responsibilities * Ensure timely processing of all shipments, transfers, RTV and damages * Responsible to accept merchandise under the appropriate PO in the system * Communicate effectively with Inventory manager on any discrepancies on PO received * Manage and support online store (Farfetch) by making sure all orders are processed in a timely manner from its assigned location * Ensure accurate pricing of all items received, re-ticketing and execute markdowns in a timely manner * Maintain a designated damage area, and repair log for the staff to utilize * Partner with inventory manager for damaged and defective merchandise directions * Execute and oversee spot checks from different brands and categories weekly * Enforce sales floor replenishment process is completed daily * Partner with appropriate manager to direct new arrivals placement on the sales floor * Provide feedback to manager regarding merchandise handling concerns * Treat all customers and employees with respect and contributes to a positive work environment * Train, direct and coach runners in the moment to meet productivity standards * Maintain all shipment related paperwork and send it over home office weekly * Maintain company standards of neat, clean and organized stockroom * Prepare stockroom for mid year inventories Qualifications * Stock Experience * Organizational and Time Management Skills * Previous Retail Experience Required, Luxury Goods Exposure Preferred Additional responsibilities may be assigned at the discretion of leadership

Responsibilities

Manage back-of-house operations including shipment processing, stockroom organization, and online order fulfillment. Oversee inventory accuracy, pricing, and the training of runners to ensure smooth product flow.