Operations Manager - Transcon at Expeditors

, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Computer Skills, Excel, Word, Interpersonal Skills, Listening, Communication, Compliance, Process Flow Analysis, SOP Management, KPI Management, Network Communications, Problem Escalation

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 18,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems Job Description Key Responsibilities: Ensure timely pick up of cargo and delivery without any exception. Ensure timely updation of events like PUO, FRD, COB, XMT, DLV, POD’s, AMD, DOP, OSD, PNC Ensure COB without any exception & damages. Timely departure of LH vehicles & ensuring TAT Ensure Control tower tracks the vehicle of Inbound & Outbound vehicles till it reaches destination. Ensuring Timely placement of vehicles with committed TAT. Taking care of our Cartage for MAA Branch & providing visibility to our internal department. Interacting with customers & providing solution for smooth operation. Identifying new Service Providers & maintain good relationships . Interacting with other districts for smooth operations. Ensuring timely RI submission & AP on time. Providing White Glove activities as per SOP exception. Periodical training for Team members, Service Providers Always meet compliance to regulations internal and external in accordance with government regulations. Understand department process flow, and looking for best practices to improve operational efficiency and productivity Ensure all Service Providers SOP in place Meet KPI standards in accordance with the Company’s procedures Network communications, timely responses to emails and requests (internal and external) Escalation of problems to Management when necessary Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. Qualifications The candidate should be Graduate. Basic local regulatory knowledge for compliance Domestic Logistics Industry knowledge (by road & air) Hazardous materials certification (preferred) Skills: Pro-active, strong organizational skills. Good computer skills (Excel, Word) Fluent in English Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. Behaviours: Positive and willing to help attitude. Additional Information Reporting Structure: This position reports to Service Manager-Transcon Job Location: Chennai

Responsibilities

The Operations Manager is responsible for ensuring the timely pick up and delivery of cargo, managing all related event updates, and overseeing vehicle departures and placement according to committed turnaround times (TAT). This role also involves interacting with customers, identifying and maintaining relationships with service providers, and ensuring strict adherence to internal and external regulatory compliance.