Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Operations Manager to join our Club teams, to ensure all facilities are available to members at all times and are in excellent condition.
The Operations Manager is responsible for for ensuring smooth daily operations of the Club.

EXPERIENCE

• Experience in operations management or a related field.

• Ensuring the Team and colleagues adhere to the highest Health & Safety Standards, Brand Standards & Cleanliness in line with the Brand expectations.
• Collaborating with the H&S Advisor and the General Manger to ensure compliance with company policies, procedures, and health and safety regulations and updates.
• Being proactive in seeking operational interventions to ensure compliance and improve the club’s cleanliness, brand standards and safety levels.
• Supervising and scheduling the activities of the team ensuring Full Time Equivalent and payroll costs are controlled within budget.
• Championing growth and development of yourself and your team, setting clear objects, expectations and monitoring the team performance throughout the year. Promptly nurture potential and address underperformance.
• Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.