Operations Manager VitalRecords at Vital Holdings LLC

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

80000.0

Posted On

15 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem Solving Skills, Quality Improvement, Detail-Oriented, Organizational Skills, Personnel Management, Customer Service, Inventory Control, Budget Control

Industry

Consumer Electronics

Description

Description Salary: $69,000-$80,000 Summary: The Operations Manager’s responsibilities include but are not limited to implementing quality concepts throughout the operational processes to make continuous improvements; supervising records center/vault operations and delivery service; maintaining proper staffing; and reaching specific operational benchmarks. Essential functions: Personnel Management – Candidate will be responsible for, in part, hiring job candidates, training new/existing employees, enforcing company policies, and ensuring proper staffing. Quality tracking and improvement – Candidate will work with Area Vice President and Director of Operations to improve the Company’s quality program Forecast Requirements – Responsible for budget control, budget reporting, and taking corrective actions to maintain fiscal responsibility. Facilities/Equipment Maintenance – Responsible for maintaining clean and efficient facilities including vehicle/equipment maintenance. Properly maintain and control the use of currently available rack space and evaluate the need for additional racks. Inventory Control – Responsible for daily records center/vault operations. Includes the auditing of daily paperwork, overseeing and reconciling daily vault inventories of critical accounts. Conduct and supervise bay audits. Customer Service – Responsible for providing courteous and attentive treatment of all customers’ needs by presenting a professional and positive image when interacting with customers in person and over the phone. Requirements Competencies: Problem solving skills Experience in implementing quality concepts and practice in a service industry work environment Detail-oriented work style Organizational skills Willing to take responsibilities for daily operations even if personal sacrifices are required (have cell phone, able to cover any shift, and run emergencies) Willing and able to do physical work when necessary Commitment to being a key leader in disaster recovery environment and embracing the unique requirements of servicing both internal and external customers in such an environment Work environment: Must be able to tolerate heat in the summer and cold in the winter. Physical demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and eligibility requirements: Supervisory experience (3-5 years preferred) Valid driver’s license with clean MVR and clean background check High school diploma Forklift certification Must pass drug screen Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities. Vital Records Control is an Equal Opportunity Employer committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, national origin, ancestry, marital status, registered domestic partner status, medical condition, genetic information, military or veteran status, physical or mental disability, or any other characteristic protected by applicable federal, state, or local law. We also provide reasonable accommodations to qualified applicants and employees with disabilities or sincerely held religious beliefs, in accordance with applicable law.

Responsibilities

The Operations Manager is responsible for implementing quality concepts and supervising records center operations. This role includes maintaining staffing levels and achieving operational benchmarks.