• Serve as the primary Sales Operations partner for the EMEA sales organization.
• Act as the first point of contact for sales process, CRM, reporting, and GTM tool-related questions.
• Identify, document, and implement process improvements that reduce friction and improve sales effectiveness.
• Support the execution of regional sales motions, workflows, and operational cadences while maintaining alignment with global standards.
• Partner with sales leadership to improve operational consistency, accountability, and execution across the region.
• Collaborate with Global Sales Operations to ensure regional needs are incorporated into broader GTM initiatives.
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Pipeline Management, Forecasting & Analytics

• Maintain high standards of CRM data quality and opportunity hygiene across the EMEA sales organization.
• Support forecast management processes and provide analytical insights that improve forecast accuracy and predictability.
• Develop and maintain dashboards, scorecards, and reports that provide visibility into:
  • Pipeline health
  • Sales activity trends
  • Quota attainment
  • Forecast performance
  • Revenue growth metrics
• Analyze performance data and proactively identify risks, opportunities, and trends that require leadership attention.
• Deliver actionable recommendations that support data-driven decision making.

Sales Technology & Enablement Support

• Drive adoption and effective utilization of key GTM systems including Salesforce, Salesloft, DealHub, and related sales technologies.
• Provide ongoing support and guidance to sales managers and sellers on tool usage, reporting, and best practices.
• Gather regional feedback regarding tools and workflows and partner with Global Sales Operations to prioritize enhancements.
• Collaborate with Sales Enablement to ensure onboarding programs, process documentation, and training materials remain current and effective.
• Support rollout and change management activities for new systems, processes, and GTM initiatives.