A COVER LETTER would really help us get to know you well beyond your resume so applicants must send.
Please note that this position includes not just desk work, but volunteer management and two days per week of animal care management and requires moving and bending, among other things.

EVENTS AND COMMUNITY OUTREACH:

• Act as a Tour Guide for three Visitor Weekends each year, and for private tours.
• Booking private tours, and giving tours as well as understanding the gift shop and the systems to check out our guests.
• Booking group volunteering, plan out projects (training provided) and manage the groups.
• Booking small weddings on property (training provided).
• Assisting in content for building our Virtual Tour platform.
• Booking Corporate Retreats (training provided).
• Gather social media content for Communications Director.

Please read this entire job post before applying. Applicants must understand the expectations as we are only seeking serious inquiries:

• We are a non-profit (very different from a for-profit business).
• We are open 365 days a year.
• Experience IS required. Please do not apply if you have absolutely no experience for this position.
• Emergent calls and emails come in every day, even on the holidays and the operations manager needs to assist the public in a timely manner. This will mean taking the work phone home with you after each work day. There are not often late-night emergencies but they do happen.
• If your scheduled work days fall on a holiday, you are scheduled to work unless you use a PTO day for the holiday (we have volunteers and staff every single day of the year since our farm animal rescues do not know it is a holiday).
• Please note that this position is full time and also requires weekends, both days and is not able to be negotiated. Please do not apply if you are not okay with weekend work.
• We need a candidate who is reliable, shows up for work every day and does not call out. If you call out, your job must still be done and will have to be turned over to another staff person who already has a full-time job, and they will end up working several more hours in order to cover for you, so the staff must be able to rely on your attendance.
• You must be willing to talk on the phone. This is mandatory.
• We are not at a point where we currently offer health insurance or a 401k-type plan but we are working toward adding this in 2026 so there will be a period of time before these are able to be offered.
• If you are offered the position and need to leave your role with us, we request at least one-month’s notice AND training training of your successor.

OTHER SKILLS AND PHYSICAL REQUIREMENTS:

• Organization, organization, organization.
• Need to be able to run and oversee the day-to-day, week-to-week, month-to-month and year-to-year, as the right candidate in this position could be the future successor to the executive director.
• Extreme Cleanliness of office and workspace.
• Enthusiasm and outgoing, helpful personality.
• Volunteer Management experience.
• Customer Service experience.
• Operational Management experience.
• Very Strong communication skills.
• Critical Thinking skills.
• Mindfulness.
• Very strong time management skills.
• Ability to multi-task on a daily basis.
• Database management.
• Proficiency using Word, Excel, Internet, GSuite for non-profits, certain programs and apps such as Discord and AirTable.
• Commitment to a team approach of working with staff members, volunteers and guests.
• Strong listening, speaking and writing skills.
• Able to manage in-person requests and phone/emails.
• Must be able to be around/handle large animals when necessary.
• Ability to stand for long periods of time (tours, inventories).
• Ability to lift up to 30 lbs., more a plus.
• Preferred experience with repairs.
  Job Type: Full-time
  Pay: $40,000.00 to start per year based on experience regarding all the above. Yearly reviews and increases, and potential to move up within the organization.

EXPERIENCE:

• Operations Management: experience required.
• Public Relations: experience preferred.
• Farm Animal Care: 1 year or more preferred or willingness to learn.
• Administration: required.
• Repair experience preferred so you understand how to manage handypeople.
• Landscape experience preferred so you can understand how to manage greenthumbs.
  Work Location: In perso