BEACH HOUSE MANAGER

Our client is seeking a proactive and highly personable Beach House Manager to oversee the daily operations of our exclusive beach house, ensuring a seamless and exceptional experience for guests. This role combines hospitality management, operations oversight, customer engagement, marketing, and business development. The ideal candidate will be a strong communicator, strategic thinker, and disciplined professional who is passionate about delivering premium guest experiences and fostering business growth.
Work Schedule: 5 days per week (Monday–Friday onsite, with weekend visits to the beach as required. Remote days granted when weekend work is necessary.)

KEY REQUIREMENTS

• Minimum of 3 years experience in hospitality, events management, or customer service.
• Strong interpersonal and communication skills (both written and verbal).
• Excellent organisational and problem-solving abilities.
• Proactive, detail-oriented, and able to work independently.
• Social media savvy with an understanding of audience engagement.
• Ability to work flexibly, including occasional weekends, with compensatory remote days.
• Passionate about hospitality, customer experience, and personal development.
• Proficiency in Microsoft Office (Excel, PowerPoint etc.)
  Job Type: Full-time
  Pay: ₦200,000.00 - ₦300,000.00 per month

Application Question(s):

• Are you passionate about hospitality, customer experience, and personal development?
• Are you social media savvy with an understanding of audience engagement?
• Do you have strong interpersonal and communication skills ?

Experience:

• Hospitality,event management or customer service: 3 years (Required)

• Serve as the primary point of contact for all customer inquiries, ensuring timely and professional responses.
• Maintain a high standard of customer service, addressing guest needs and ensuring a memorable experience.
• Oversee guest check-in and check-out processes, ensuring smooth transitions.
• Collect and analyse guest feedback to implement continuous improvements.
• Supervise cleaning and maintenance staff to ensure the property remains in pristine condition.
• Conduct regular inspections of the beach house and facilities to uphold safety and aesthetic standards.
• Ensure all operational supplies are well-stocked and available for guest use.
• Coordinate vendor services, including housekeeping, security, catering, and maintenance.
• Manage and grow the beach house’s social media presence by posting engaging content and responding to inquiries.
• Develop partnerships with corporate clients, event planners, and influencers to drive bookings and host exclusive events.
• Collaborate with management to create and implement promotional campaigns.
• Identify new revenue opportunities, including premium experiences and seasonal packages.
• Oversee event setup and execution, ensuring a seamless experience for hosts and guests.
• Be present at the beach house during scheduled events to oversee logistics and guest satisfaction.
• Coordinate with vendors and ensure compliance with all event policies.