POSITION SUMMARY:

The Chamber of Commerce Chamber Operations & Member Services Coordinator plays a key role in supporting the daily operations, communications, and events of the Chamber. This individual will be responsible for administrative tasks, member relations, and providing logistical support for Chamber events and initiatives. The ideal candidate is organized, tech-savvy, and passionate about community and business development. Please note this is a maternity coverage position.

QUALIFICATIONS:

• Proficiency with Microsoft Office Suite, Google Workspace, and social media platforms
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to work independently and manage multiple priorities
• Experience with social media, basic bookkeeping (Quickbooks Online), or graphic design is an asset
• Familiarity with local business community and non-profit operations is a plus

Member Relations – 10 hours per week

• Act as a liaison between the Chamber and local businesses, serve as the first point of contact for member inquiries and support
• Actively participate in expanding our membership while maintaining our current relationships
• Ensure member records are accurate and up to date
• Follow up with lapsed members in a timely matter

Administrative Support - 5 hours per week

• Manage day-to-day office operations including correspondence via phone, email and social media
• Regularly check mail
• Maintain office supplies, keeping a tidy, organized working environment
• Ensure Google Drive (including Google Calendar) is organized to allow for directors to easily find information
• Retain corporate record of minutes and electronic resolutions

Financial Support - 5 hours per week

• Support the Treasurer with tracking payables and receivables
• Assist with basic bookkeeping tasks

Communications – 5 hours per week

• Prepare newsletters and social media posts
• Update website content and maintain event listings
• Prepare meeting agendas, take minutes, and distribute documentation

Event & Program Support – 5 hours per week, or as required

• Help plan and execute Chamber events such as mixers, lunch and learns, and marquee fundraisers
• Assist with registration, logistics, and vendor communication
• Attend events as needed and provide on-site support