Operations Officer at Sisal

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excel, Computer Literacy, Organisational Skills, Communication Skills, Time Management, Service-Oriented Mindset, Flexibility, Teamwork, Record Handling, Scheduling, Daily Operations Support, Task Management, File Organisation, Workflow Maintenance

Industry

Entertainment Providers

Description

Job Description • Perform morning day-end balancing to review courier collections and deliveries from the previous day, including any outstanding cash to be collected. • Schedule appointments using the SINGTEL Fulfilment System (FS). • Retrieve data from SINGTEL Fulfilment System (FS) for redeliveries or payment tender modes. • Coordinate appointments with couriers for collections or deliveries. • Handle email enquiries from accounts including but not limited to Singtel, Apple, China Mobile, Circle, Microsoft, FedEx. • Generate daily FS (SINGTEL dockets) and payment reports (Visa, cash, voucher, cheque). • Collate STMS reports for corporate orders, including vouchers and cheques. • Respond to customer email enquiries and manage CRM correspondence. • Manage the support-room time and attendance in the afternoon daily. • Produce monthly staff and service-provider (SP) KPI reports. • Monitor systems remotely from home when required (timeslot S1/S2/S3). Education / Certificate: • O-Level, Diploma or Nitec/Higher Nitec Requirements: • Proficient in Excel with basic computer literacy. • Strong organisational and communication skills. • Meticulous, with good time management and a service-oriented mindset. • Flexible, and able to work independently as well as in a team. • Experience in handling records, scheduling, and supporting daily operations. • Skilled in managing tasks, organising files, and maintaining orderly workflows. For over 165 years, Singapore Post (SingPost) as the country's postal service provider, has been delivering trusted and reliable services to homes and businesses in Singapore. SingPost is a leading postal and eCommerce logistics provider in Asia Pacific. The portfolio of businesses spans from national and international postal services to warehousing and fulfilment, international freight forwarding and last mile delivery, serving customers in more than 220 global destinations. Headquartered in Singapore, SingPost has over 4,900 employees, with offices in 14 markets worldwide. Since its inception in 1858, the Group has evolved and innovated to bring about best-in-class integrated logistics solutions and services, making every delivery count for people and planet. To find out more about SingPost, please visit www.singpost.com

Responsibilities

The Operations Officer will perform day-end balancing of courier collections and deliveries, schedule appointments, and manage email inquiries from various accounts. Additionally, they will generate reports and monitor systems remotely when required.