Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers throughout North America.
As part of the GMS family of companies since 2024, Yvon’s team of respected professionals share GMS’s core value of providing outstanding customer service and have grown their business from just one pick-up truck to a successful, large-scale operation. With seven locations, Yvon provides high-quality building supplies including drywall, insulation, steel, ceilings and other complementary products and related services throughout Greater Toronto and Ontario.
For more information about our family of companies, please visit Yvon Building Supply or www.gms.com

POSITION SUMMARY:

We are currently looking for a highly motivated Order Desk Associate. The Order Desk assists in the day-to-day operations by taking customer phone calls, emails and processing them into orders.

Key Responsibilities

• Answers customer calls.
• Inputs orders into database.
• Generates quotations.
• Informing customers of receipt, prices, shipping dates, and delays.
• Checking inventory records to determine availability of requested merchandise.
• adjust inventory records to reflect product movement.
• Provides excellent customer service by resolving customer inquiries or complaints.
• Reports material shortages and material requirements.
• Other duties as assigned by management.

Basic Qualifications

• Greater than one year but up to three years experience in a similar role.
• Communication skills, both written and verbal.
• Client service experience.
• Knowledge of building materials or the construction industry an asset.

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Physical Requirements

• Sitting or standing frequently throughout the day.
• Dust and noise.

Benefits

• Health benefits including drugs, practitioner, dental, vision, disability, and life insurance.
• Retirement savings are available.
• Perks - Company discounts (mobile phone, gym membership, etc.), training programs and opportunities for career advancement, group events, and more.

If you feel we are a good fit for your career goals and skillset, we invite you to apply and look forward to reviewing your application. As part of the GMS Inc. family of companies, you can launch your career with a North American building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.
We are an equal opportunity employer

• Answers customer calls.
• Inputs orders into database.
• Generates quotations.
• Informing customers of receipt, prices, shipping dates, and delays.
• Checking inventory records to determine availability of requested merchandise.
• adjust inventory records to reflect product movement.
• Provides excellent customer service by resolving customer inquiries or complaints.
• Reports material shortages and material requirements.
• Other duties as assigned by management