ABOUT NOMAD:

Nomad is a Freight Tech company transforming how North American fleets operate. Our fast-growing team helps small to mid-sized carriers move faster, think smarter, and grow stronger.

QUALIFICATIONS:

• 5+ years of experience in Accounts Receivable, Payment Processing, or Risk Operations (preferably in a fintech, fuel, or high-volume transaction environment).
• Strong understanding of accounting principles related to AR and cash application.
• Proven ability to identify red flags in payment behavior or client activity.
• High attention to detail and accuracy in handling large financial transactions.
• Excellent communication and problem-solving skills.
• Comfortable working independently as an individual contributor in a dynamic start-up environment.
• Experience with ERP systems (e.g., NetSuite, QuickBooks, etc.) and payment processing tools.
• Experience working in a fintech, fuel, or high-volume environment is required.

• Review and verify incoming client payments daily before posting, with a focus on large transactions and high-risk accounts.
• Analyze payment data for discrepancies, irregularities, or potential fraud/risk exposure.
• Ensure compliance with internal controls, payment policies, and credit terms.
• Maintain accurate records of pre-posting checks, payment statuses, and risk flags.
• Assist in developing and improving procedures related to pre-posting risk checks and AR processes.
• Support reconciliation processes between bank records and AR ledgers.
• Monitor accounts for risk exposure and ensure compliance with internal controls and credit policies.
• Maintain organized and up-to-date collections records, ensuring appropriate follow-ups and escalation procedures are in place.
• Support reconciliation processes to ensure collections activity aligns with AR and bank records.
• Contribute to the development of improved processes, reporting, and tools to streamline collections management.
• Collaborate with finance, sales, and risk teams to validate the legitimacy and accuracy of payment sources, especially for new clients.
• Respond to internal inquiries regarding payment issues and follow up on resolution steps.
• Manage and oversee all aspects of collections and payment plan adherence across customer accounts.
• Hold customers accountable to agreed payment terms and structured payment plans.
• Escalate and coordinate on high-risk or delinquent accounts.
• Collaborate with management to seek approvals for credit extensions, settlements, or resolution of outstanding balances.
• Communicate directly with clients to resolve payment discrepancies and negotiate repayment solutions.
• Partner cross-functionally with finance, sales, and risk teams to provide insight on customer payment behavior and risk management strategies.
• Ability to enforce policies and payment terms while ensuring an excellent client experience.