Operations Processor- ASU at VAM Systems

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Confidential Record Keeping, Document Scrutinizing, System Updating, Compliance Checking, KYC Information Update, SLA Adherence, Confidentiality Maintenance, Liaison, Directive Transmission, Process Execution, Account Opening, Account Closing, Data Update, Productivity Maintenance, Training New Joiners, Query Response

Industry

IT Services and IT Consulting

Description

Job Description We are currently looking for Operations Processor- ASU for our UAE operations Education Level Required: University Degree / High School Diploma or its equivalent Professional / Technical Qualifications / Diplomas: Knowledge of Banking Financial & Operational Risks Experience: 1 - 2 years experience in Operations, Retail, Customer Service Specialist Skills Required for the Job: Excellent oral and written communication in English High computer proficiency Interpersonal skills Organizing and planning skills Duties and Responsibilities: Maintains confidential records of the division as well as sensitive issues passed on either by the HOP, Department Managers, other Division Managers and the CEO. Ensures that all documentation received from Sr.Account servicing operations officer is taken action by scrutinizing the documents and updating the relevant systems as per the access level . Compliance check points to be followed when new on boarding or maintenance of existing accounts. KYC information to be updated correctly as received. Training programs to be attended. Compliance training to be attended whenever required. All switch portal and court cases received to be completed within the agreed SLA. Maintains strict confidentiality and secrecy of information received by way of attending meetings, incoming and outgoing mail and other access that is received by way of the position held. Liaises between central operations and all branch and division colleagues. Transmits directives, instructions and assignments and follows up on status of assignments / projects. Ensure compliance of conduct and all other process and procedures circulated. Ensuring accurate/error free checking and execution of various processes and activities related to the Accounts Services Unit. Such as updating of different types of Activities and processes for • Account Opening, • Account Closing • Amendments/Data Update • Dormant release • Release and add of block on accounts • Signature validation • Chequebooks Issuance • ATM Issuance/replacements and ATM Linking • Token tagging and IB registration Any other miscellaneous /ad hoc activities or products Refer all the Incomplete Mandates to the respective branches/sales for appropriate action.. Daily individual productivity to be maintained as per the expectations. Training to be provided to the new joiners in the unit. In charge of in coming & out going mails , updating the master tracker and segregating the cases for processing and giving to sr. ASU officer . Respond to queries pertaining to any Operations Unit from various branches and other internal division within TAT. Adhere to clean desk policy . Joining time frame: 2 weeks (maximum 1 month)

Responsibilities

The processor is responsible for maintaining confidential records, scrutinizing documentation from senior officers, updating relevant systems for account servicing activities like opening, closing, and amendments, and ensuring compliance checks are followed for new and existing accounts. Duties also include managing incoming/outgoing mail, tracking cases, responding to operational queries within TAT, and training new unit members.