Operations & Product Orchestrator at IG Group

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Coordination, Stakeholder Management, Communication, Change Management, Facilitation, Problem Solving, Organizational Skills, Detail Orientation, Strategic Thinking, Collaboration, AI Implementation, Operational Automation, Workshop Facilitation, Progress Reporting, Dependency Management

Industry

Financial Services

Description

Job Title Operations & Product Orchestrator Job Description So, who are we? Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Your team You'll be working directly with the Director of Operations at IG Australia, supporting delivery of our most critical growth initiatives. As our business and product suite expands, you'll be the coordination engine that keeps multiple strategic projects moving forward simultaneously. Your role in the Team’s Success As Operations & Product Orchestrator, you'll own the planning, coordination, and tracking that turns strategic initiatives into successful outcomes. You'll be hands-on with project administration - building plans, maintaining RAIDD logs, chasing inputs, and reporting progress - whilst facilitating collaboration across divisions and countries. This role sits at the intersection of execution and strategy, where your coordination work directly enables IG Australia's growth ambitions across core product developments, product innovation, and operational automation. What you’ll do Your days will be beautifully chaotic. One morning you might be deep in the weeds of an AI implementation, mapping out requirements and coordinating with global tech teams. By afternoon, you're facilitating a stakeholder meeting about a potential partnership opportunity, translating complex strategic concepts into actionable next steps. You'll spend significant time gathering project scope, but this isn't just admin work - you're the person who asks the right questions that others miss, who spots the dependencies that could derail timelines, and who keeps everyone aligned when competing priorities emerge. You'll become the go-to person for getting things unstuck. When a project hits a roadblock, stakeholders will come to you because they know you'll dig into the details, understand the real issues, and find a path forward. You'll be switching between projects constantly but you'll thrive on this variety because each initiative teaches you something new about different parts of the business. Plan, track, and report on multiple concurrent projects spanning core product developments, innovative product initiatives including AI-powered trading solutions, and operational automation programmes Maintain comprehensive RAIDD logs, chase contributors for timely inputs, and ensure all project dependencies are visible and managed Organise and facilitate workshops with internal stakeholders and external partners, creating productive sessions that drive decisions and maintain momentum Coordinate activity and dependencies across IG Australia divisions and with teams in the UK and other countries to ensure seamless delivery Lead discovery work for operational automation opportunities - building the view of what can be automated and facilitating sessions with internal teams or external automation partners Provide clear, regular progress reporting to senior stakeholders, highlighting risks, blockers, and opportunities What you’ll need for this role Key Qualification Requirements: 3-5 years of hands-on project management or project coordination experience, ideally in financial services, technology, or similarly complex environments Proven track record in project planning, tracking, and administration - comfortable with the detail work that keeps projects on track Strong facilitation skills with ability to run productive workshops and coordinate across multiple stakeholders and divisions Excellent communication skills with experience managing competing priorities and maintaining stakeholder alignment Experience with change management principles and coordinating complex initiatives that span multiple teams or countries Natural organiser who thrives on bringing structure to complexity and isn't afraid to chase people for what's needed to keep projects moving How we work We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office - which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction: Lead and Inspire: Drives trust, alignment, and enthusiasm Think Big: Focus on the problems that most impact commercial outcomes Champion the client: Understand and prioritise client's needs Deliver at pace: Push for fast, sustainable growth; Raise the bar: Take ownership, be accountable and share feedback We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We’re committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that’s why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here. The Perks Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work. In addition to salary and bonus, we offer a wider range of benefits including: Flexible working hours and work-from-home opportunities Private Health Allowance, reimbursement of up to AUD130/month; Gym/Fitness reimbursement, IG pays a contribution of AUD45/month for fitness or gym membership costs; All employee share purchase plan, allows you to purchase shares and receive company match potion Life and disability insurance for those employees who select IG default superannuation provider Colonial First State. Novated lease car scheme (see attached policy). A day off for your Birthday 2 days paid volunteering leave Access to employee assistance program (EAP) Learn more about the Perks here! Join us for this exciting journey. Apply now! Number of openings 1 Looking for a career at a company that will support you, challenge you and help you grow? IG Group can provide that. We're the market leader in financial derivatives trading, with a focus on innovation and advanced IT development. We're also one of Britain's Top Employers, a ten-year trend we intend to continue.

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Responsibilities

As Operations & Product Orchestrator, you'll own the planning, coordination, and tracking of strategic initiatives to ensure successful outcomes. You'll facilitate collaboration across divisions and countries while managing multiple concurrent projects.