Operations & Product Research Manager 2 at AutoDS

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Full Time

Start Date

Immediate

Expiry Date

02 May, 26

Salary

0.0

Posted On

01 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Team Leadership, Technical Execution, Social Platform Operations, Data Analysis, Problem Solving, Communication, Collaboration, Operational Efficiency, Process Improvement, Account Lifecycle Management, Troubleshooting, Google Sheets, Excel, VPNs, Proxies

Industry

Software Development

Description

At AutoDS, recently acquired by Fiverr, we're revolutionizing the eCommerce world by providing innovative tools that empower online sellers globally. As a fast-growing company, we’re looking for talented individuals who are passionate about technology, eCommerce, and making a real impact. If you're ready to join a dynamic team and thrive in a collaborative, fast-paced environment, we’d love to hear from you! We are looking for an Account Operations Team Lead to manage and scale social platform account operations, with a strong focus on technical execution, team leadership, and adapting quickly to platform trends and changes. Responsibilities Lead and manage the daily operations of a team responsible for the setup, maintenance, and lifecycle management of social platform accounts at scale. Plan and prioritize team workloads, ensure KPIs, SLAs, and operational targets are met. Own account lifecycle strategies, including account readiness, stability, and long-term performance. Monitor platform behavior, policy changes, and emerging trends, and adjust operational processes accordingly. Troubleshoot account issues such as restrictions, compliance risks, and behavioral inconsistencies. Ensure sufficient inventory and availability of operational accounts. Work closely with technical and engineering teams to align account operations with internal infrastructure and automation. Track and analyze operational metrics related to account health, performance, and throughput. Drive continuous process improvement and operational efficiency. Requirements Experience managing high-volume social or digital account operations, including account setup and maintenance. Hands-on experience with proxies, VPNs, and geo-location or environment simulation technologies. Strong working experience with Google Sheets / Excel for tracking, analysis, and reporting. Experience managing operational or technical teams (3+ years). Familiarity with multi-account environments, emulators, or sandboxed setups (e.g., Genymotion, BrowserStack, Multilogin, Dolphin) – an advantage. Strong understanding of social platform ecosystems, account behavior, and operational constraints. Strong analytical, problem-solving, and decision-making skills. Excellent communication and cross-functional collaboration abilities. English – Upper Intermediate or higher (working language). Ready to take your career to the next level with AutoDS? Join us and be part of a global team that’s driving the future of eCommerce innovation. Apply today and help us create cutting-edge solutions for online sellers worldwide!

Responsibilities

Lead and manage the daily operations of a team responsible for social platform account operations. Monitor platform behavior and adjust operational processes to ensure account stability and performance.