Operations Representitive at Boyle Transportation Inc.

Billerica, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

30.0

Posted On

27 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Shipment Monitoring, Dispatching, Time Management, Verbal Communication, Written Communication, Analytical Thinking, Problem Solving, Organizational Skills, Attention To Detail, Confidentiality, Microsoft Office, Google Workspace, Logistics Coordination, Customs Broker Collaboration, Incident Response

Industry

Freight and Package Transportation

Description

Description Boyle Transportation provides secure, validated transportation & logistics services to blue chip clients in the biotech/pharmaceutical and government/defense sectors. We are a subsidiary of UPS Healthcare. Incorporated in 1971, we combine highly skilled people with superior technology and equipment to perform for a demanding customer base. The company is headquartered in Billerica, Massachusetts and operates throughout the US and in/out of Canada. For 12 years in a row, we’ve been named one of the nation’s best work environments for professional truck drivers as well as a Top Company for Women in Transportation, and we have an exceptional customer Net Promoter Score of 86. This is an opportunity to be part of a first-class, safety-first company that invests in the resources necessary to do the job right. We take pride in work that directly supports patients and military service members, and we’re looking for someone who shares that same commitment to excellence and purpose. We are seeking a skilled and dedicated individual to join our team on the third shift. This role will be scheduled for three (3) 12-hour shifts during the week from 7pm-7am or two (2) 12-hour shifts Monday - Friday from 7pm-7am and one day shift on Saturday or Sunday from 7am-7pm. This will be a total of 36-hours and will be considered a full-time position. SUMMARY OF POSITION The Operations Representative will monitor shipments in transit by ensuring adherence to strict quality, safety, and security protocols, support Professional Drivers, communicate with clients as necessary, and efficiently dispatch assignments to the fleet. Duties/Responsibilities: Shipment Monitoring via the Alert Board Schedule and dispatch professional teams, coordinating shipments with customers Guide drivers through procedures at shipper and receiver facilities Arrange delivery appointments and address scheduling inquiries Coordinate Canadian shipments and collaborate with customs brokers Coordinate breakdown repairs Perform accident/incident responses and escalate to first shift Maintain Security Log Ensure compliance with safety and security regulations and protocols Perform additional duties as assigned Requirements Qualifications, Experience and Skills: Associates degree in Transportation and Logistics Management, Supply Chain Management or related field preferred 3-5 years of military and/or transportation experience, preferred Capable of acquiring a Department of Defense Security Clearance Superior time management and ability to effectively manage competing priorities Ability to collaborate across departments Excellent verbal and written communication skills Strong analytical and problem-solving skills Excellent organizational skills and attention to detail High level of integrity and ability to handle sensitive and confidential information Awareness of corporate culture and public image Must be able to work without supervision Proficiency with navigating multiple computer systems Excellent PC skills including working knowledge of Microsoft Office and Google Workspace Supervisory Responsibilities: This position does not have any direct reports Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times Benefits: This is a full-time position with a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and company-paid holidays. We also provide a 401(k) retirement plan with company match to help you invest in your future. Additional benefits include life insurance, disability coverage, and employee assistance programs. Compensation: $25.00 - $30.00 / hour EEO and Reasonable Accommodations: Boyle is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally recognized basis including, but not limited to: veteran status, race, color, religion, gender, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. It is Boyle Transportation’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws to all qualified candidates with physical and/or mental disabilities. This job description in no way states or implies that these are the only duties performed by the employee holding this position. All employees are required to follow any other reasonable job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments All duties and responsibilities are essential job functions and requirements and are subject to possible modification at any time. To perform this job successfully, the applicant must possess the skills, aptitude, and abilities required to perform the position proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities required to perform this position.

Responsibilities

The Operations Representative monitors shipments in transit to ensure adherence to quality, safety, and security protocols. Key duties include dispatching professional drivers, coordinating delivery appointments, and managing incident responses.