TRESS LOUNGE CANADA CORP.
Independent Contractor Position
Company Overview
Tress Lounge Canada Corp. is a growing salon franchise focused on delivering premium beauty services across multiple locations in Canada. We are committed to maintaining high standards of service quality, operational excellence, and customer satisfaction while driving sustainable revenue growth.
Position Summary
We are seeking a dynamic Operations & Revenue Manager to lead regional operational oversight, revenue strategy, team performance, and franchise development across assigned salon locations. This is a leadership role reporting directly to the CEO, with responsibility for driving growth and maintaining brand standards across multiple salon outlets.
Key Responsibilities Revenue Management & Growth
- Drive consistent monthly revenue increases across all assigned salon outlets (minimum 10% growth per store, month over month)
- Ensure cumulative regional revenue growth of minimum 12% per month across all managed locations
- Develop and implement new revenue streams through premium services and beauty trend integration
- Achieve minimum 25% of revenue through upselling and value-added services
- Drive package and membership sales (50-70 packages/memberships per store per month)
Operations & Quality Control
- Maintain standardized brand quality, hygiene, and operational processes (minimum 90% compliance score per store)
- Optimize workforce allocation and productivity (>85% productivity target)
- Manage inventory control and cost management (product costs ≤35-40% of revenue, wastage <5%)
- Ensure 100% complaint resolution within 48 hours
- Maintain minimum 70% client retention rate per store
Team Leadership & Development
- Complete hiring for all store positions within 20 days of requisition
- Execute comprehensive onboarding and training programs (100% completion within 15 days)
- Conduct minimum 2 advanced training sessions per month across the region
- Monitor and improve staff deployment and productivity metrics
- Foster a respectful, inclusive, and harassment-free workplace
Strategic Planning & Reporting
- Provide regular updates to CEO on operational performance, revenue growth, and rollout progress
- Analyze performance metrics and implement improvement strategies
- Support franchise development and expansion initiatives
- Ensure compliance with all federal and provincial workplace regulations
Compensation Package Compensation
- Competitive base monthly retainer with performance-based escalation structure
- Commission opportunities tied to revenue achievement milestones
- Additional commission on retail sales performance
- Compensation details to be negotiated based on experience and qualifications
Benefits & Perks
- 2 weeks vacation per 12-month period
- One remote work day per six-day work week
- Travel expense reimbursement for approved business travel
- Access to brand training and professional development
Work Schedule & Requirements
- Schedule: Monday-Sunday, 10:00 AM – 6:00 PM (one day off per week)
- Flexibility: Expected for staff shortages, events, or extended hours
- Travel: Occasional travel within Canada may be required
- Training: Mandatory attendance at brand training and leadership briefings
Qualifications & Requirements Essential Experience
- Proven track record in operations management, preferably in retail or service industry
- Experience managing multiple locations and teams
- Strong background in revenue management and growth strategies
- Knowledge of beauty/salon industry operations (preferred)
Key Skills
- Leadership and team management capabilities
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Financial acumen and budget management experience
- Customer service orientation
- Ability to work in fast-paced, dynamic environment
Personal Attributes
- Results-driven with strong accountability
- Detail-oriented with focus on quality standards
- Adaptable and flexible to changing business needs
- Professional appearance and demeanor
- Commitment to company values and culture
Contract Terms
- Duration: 24-month independent contractor agreement
- Reporting: Direct reporting to Chief Executive Officer
- Status: Independent contractor (responsible for own taxes and benefits)
- Growth Path: Expansion from 5 stores (months 1-6) to 10 stores (months 7-12)
Performance Standards
Success in this role will be measured against specific KPIs including:
- Monthly revenue growth targets per store and regionally
- Compliance scores and operational standards
- Team productivity and retention metrics
- Customer satisfaction and retention rates
- Inventory management and cost control
- Training completion and staff development metrics
Application Process
Qualified candidates should be prepared to demonstrate:
- Track record of managing multi-location operations
- Experience driving revenue growth in service-based businesses
- Leadership capabilities and team development experience
- Understanding of beauty industry trends and customer expectations
To Apply: Please send your resume and cover letter to hr@tresslounge.ca
This is an independent contractor position. The successful candidate will be responsible for their own tax obligations, including HST/GST, CPP, EI, and income tax. No employment benefits such as health coverage, vacation pay, or pension will be provided.
Ready to lead our expansion and drive exceptional results? We’re looking for a motivated professional who can balance operational excellence with revenue growth while maintaining our commitment to outstanding customer service.
Job Type: Full-time
Pay: $56,467.12-$124,490.84 per year
Work Location: In perso
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