KEY ATTRIBUTES

• Minimum C grade in GCSE English and Maths
• Computer literate with good Excel skills
• Experience within an administrative/customer service role is preferred
• Proactive self starter with ability to manage a substantial workload
• Confidence and a good communicator
• Initiative, honesty and integrity
• Positive can-do attitude within a fast-changing environment
• A Team Player

WHY JOIN US?

We are extremely passionate about what we do and our culture is built on teamwork, innovation, and a drive to succeed. We offer a fast-paced, exciting work environment where every day brings new challenges and opportunities for growth. If you are someone who enjoys working collaboratively and making an impact, we’d love to have you on board.
To learn more about who we are and what we do, visit our website at www.curiousuniverse.co.uk/careers for a full job description and to get a feel for our culture.

PURPOSE OF THE ROLE

We are looking for an organised and detail-oriented Operations & Sales Support Administrator to be part of our collaborative team! You will will be working to maintain strong customer relationships across Key Accounts whilst providing administrative support to the Operations and Sales team.

KEY RESPONSIBILITIES

• Providing excellent administrative and Customer Service support to a range of accounts around the World, both business to business and business to customer.
• You will be processing orders, responding to internal and external queries, ensuring customer requirements are adhered to and maintaining key customer relationships.
• You will be responsible for booking in customer orders, coordinating with customers and their logistics partners to ensure timely and accurate deliveries.
• Day to day communication with our third-party warehouse, importing orders, responding to queries and preparing and handling shipping documents.
• Supporting the Sales team with preparation for Key Customer presentations
• General administrative duties including, but not limited to, handling emails, raising invoices, checking paperwork and input of data.