As a Senior Operations Analyst, you’ll work with RV business leaders and drive the operations of the embedded distribution team for our Bankrate.com brand. You’ll work with external partners, iterate through customer experience optimization (journey optimization), deep dive into visitor behavior and performance, and drive the creation of new features and tools that enhance the customer experience and drive additional revenue. You will partner across Bankrates various functional groups to bring initiatives to life.

• This role requires a hybrid schedule and will be based in our Fort Mill, SC Headquarters or NYC Tuesday through Thursday and work fully remotely on Mondays and Fridays each week.

WHO WE ARE:

Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms.
At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.
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• Oversee all operational work streams across data & analytics, product, accounting, partner support, etc. to ensure both internal and external needs are exceeded.
• Lead all financial planning and forecasting, creating models, building monthly analyses for leadership, and tracking performance against goals.
• Manage and oversee product work for multiple internal and external systems including the relaunch of our partner-facing platforms.
• Collaborate with cross-functional teams and external partners to align on key priorities and develop a roadmap of tech advancements.
• Identify and implement process enhancements across the business to optimize workflows and enhance efficiency.
• Develop actionable insights and define KPIs to measure success and identify areas of opportunity.
• Communicate timelines, goals, and performance to diverse audiences, including engineers, content writers, digital designers, fellow analysts, and senior leaders.