Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
For more information, please visit: www.didiglobal.com/news

LI-Hybrid

Team Overview:
Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of consumer inspired analytical thinking & interpersonal ability. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi’s business in LatAm and nearby regions. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment!
You will be constantly seeking solutions that scale, while overseeing the growth of our business. Your processes and projects will directly contribute to DiDi growth in LATAM!

Role Responsibilities:

• Taking ownership of DIDi’s growth in your region.
• Building deep insights and understanding of the business and product features through project management, stakeholder management, and always being data-driven.
• Mastering data analytics with Excel for data processing and analysis, and being capable of writing SQL/Python.
• Designing and implementing initiatives to improve business and product indicators, leveraging data for the decision-making process.
• Ensuring collaboration with multiple stakeholders to improve operational productivity and user experience.
• Balancing attention to detail with swift execution – executing quickly and well should be our strength, even though it can be challenging.

Role Qualifications:

• MBA graduate or similar masters
• 5+ years of operational/analytical experience gained in consulting, investment banking, marketing or operations management
• Data driven decision making mentality and sound business judgment through strong analytical thinking- Solid understanding of a variety of business models
• Startup (all-hands-on-deck) “Hands on” approach
• Engineering, Economics, Computer science, Actuary or any related bachelor’s degree
• Knowledge and interest in analytics and programming (Python, SQL, R, etc.)
• Studies with data-based decision-making, exercising good judgment in ambiguous circumstances, and effectively communicating across a diverse team.
• Excellent execution, hands-on ability, willing and able to gather information from multiple sources (including online research and offline interviews/experience/etc)
• Strong Excel skills are a must, other database experience is helpful. Comfortable learning and using new software tools.
• Proven to be self-motivated, self-directed, and eager to take ownership of tasks to ensure solutions.
• Excellent organization and time management systems for yourself and other employees.
• Clear Communicator - you are a clear and concise communicator with the ability to synthesize a lot of information quickly and highlight the key insights.
• Technical: Strong interest in technology; work well with engineers.
• Stakeholder Management: Create processes to have optimal communication with all stakeholders, follow up on the project, and deliver results.
• Creative: Use creative approaches to solve complex issues and use data driven thinking to back those ideas
• Rapid learner with immediate impact: Although business understanding is not a must, we need people that prove that the impact on the business will be immediate and that they will not require an excessive time to understand how to deliver stakeholder value
• Structured Ideas: Understand how to package and position ideas to be appealing to users
• Value simplicity in everything
• AB testing experience is not a must but a plus.
• Proficiency in English & Spanish

EEO Statement:

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone’s best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Role Responsibilities:

• Taking ownership of DIDi’s growth in your region.
• Building deep insights and understanding of the business and product features through project management, stakeholder management, and always being data-driven.
• Mastering data analytics with Excel for data processing and analysis, and being capable of writing SQL/Python.
• Designing and implementing initiatives to improve business and product indicators, leveraging data for the decision-making process.
• Ensuring collaboration with multiple stakeholders to improve operational productivity and user experience.
• Balancing attention to detail with swift execution – executing quickly and well should be our strength, even though it can be challenging

Role Qualifications:

• MBA graduate or similar masters
• 5+ years of operational/analytical experience gained in consulting, investment banking, marketing or operations management
• Data driven decision making mentality and sound business judgment through strong analytical thinking- Solid understanding of a variety of business models
• Startup (all-hands-on-deck) “Hands on” approach
• Engineering, Economics, Computer science, Actuary or any related bachelor’s degree
• Knowledge and interest in analytics and programming (Python, SQL, R, etc.)
• Studies with data-based decision-making, exercising good judgment in ambiguous circumstances, and effectively communicating across a diverse team.
• Excellent execution, hands-on ability, willing and able to gather information from multiple sources (including online research and offline interviews/experience/etc)
• Strong Excel skills are a must, other database experience is helpful. Comfortable learning and using new software tools.
• Proven to be self-motivated, self-directed, and eager to take ownership of tasks to ensure solutions.
• Excellent organization and time management systems for yourself and other employees.
• Clear Communicator - you are a clear and concise communicator with the ability to synthesize a lot of information quickly and highlight the key insights.
• Technical: Strong interest in technology; work well with engineers.
• Stakeholder Management: Create processes to have optimal communication with all stakeholders, follow up on the project, and deliver results.
• Creative: Use creative approaches to solve complex issues and use data driven thinking to back those ideas
• Rapid learner with immediate impact: Although business understanding is not a must, we need people that prove that the impact on the business will be immediate and that they will not require an excessive time to understand how to deliver stakeholder value
• Structured Ideas: Understand how to package and position ideas to be appealing to users
• Value simplicity in everything
• AB testing experience is not a must but a plus.
• Proficiency in English & Spanis