Operations Senior Manager at Wells Fargo

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loan IQ, Stakeholder Management, Analytical Skills, Change Leadership, Operational Efficiency, Leadership, Process Improvement, Risk Management, Customer Service, Talent Development, Compliance, Financial Resources Management, Loan Processing, Documentation, Loan Servicing, Negotiation

Industry

Financial Services

Description

About this role: Wells Fargo is seeking a Operations Senior Manager. Lead the end‑to‑end servicing, administration, and operational governance of a complex syndicated loan portfolio (Agented or participant portfolio). As the day‑to‑day Administrative/Facility Agent /Portfolio participant , you’ll ensure precise & timely transaction processing (interest/principal/fees), covenant and compliance tracking, lender communications, amendments/consents, and accurate booking in loan servicing platforms ( Loan IQ). You’ll drive control, efficiency, and market‑aligned practices (ARRC/LMA/LSTA conventions) across the servicing lifecycle. In this role , you will oversee interest, principal, and fee calculations, billing, collection, and distribution—aligning with credit agreement mechanics and benchmark conventions (e.g., SOFR daily simple/compounded, lookback, day‑count). Implement robust reconciliation (custodial/agency accounts, lender positions) and ensure on‑time postings to bank systems. In this role, you will: Manage and develop large Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan teams responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities Engage and influence stakeholders, internal partners, and peers associated with the Lending Operations functional area Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area Participate in the formulation and implementation of new and revised systems, policies, and guidelines Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies Determine appropriate strategies and actions of Lending Operations team to meet moderate to high risk deliverables Interpret and develop policies and procedures for meeting compliance, risk management, and quality standards Collaborate with and influence all levels of professionals, including experienced managers Interact with external customers throughout the conducting of loan processing and liquidations evaluation Provide quality customer service Manage allocation of people and financial resources for Lending Operations Develop and guide a culture of talent development to meet business objectives and strategy Required Qualifications: 6+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 3+ years of management or leadership experience Desired Qualifications: Hands‑on expertise with Loan IQ (deal setup, accruals, loan servicing, agency cash flows, and reporting. Stakeholder Management: Clear, timely communication across borrowers, lenders, counsel, and internal partners; ability to negotiate practical solutions. Analytical & Systems Fluency: Advanced operational analytics, break analysis, and data quality discipline Change Leadership: Drive benchmark transition readiness and process transformation aligned to market best practice Breaks & Exceptions: Aged reconciliation breaks resolved within SLA; documentation exceptions cleared within agreed timelines. Operational Efficiency: Cycle‑time reductions and automation gains in line with Loan IQ best‑practice benchmarks Leadership & Team Management: Experienced in identifying & grooming talent, mentoring teams and driving operational excellence. Stakeholder Management: Strong communication skills for borrower/agent banks, lender, and internal coordination. Process Improvement: Ability to lead automation and transformation initiatives. US shifts hours because live US process Job Expectations: Bachelor’s or master’s degree in finance, Accounting, Economics, Business Administration, or related field. Posting End Date: 5 Feb 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

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Responsibilities

The Operations Senior Manager will lead the servicing and operational governance of a complex syndicated loan portfolio, ensuring precise transaction processing and compliance tracking. The role involves managing teams responsible for loan processing, documentation, and monitoring while driving process improvements and risk control development.