Bouclair is a proudly Canadian company founded in Quebec, with over 50 years of expertise in stylish and affordable home décor and furnishings.
Dynamic and growing, Bouclair now has 50 stores across the country, where teamwork, collaboration, and mutual respect are at the heart of everything we do. We offer an inspiring work environment where creativity and people come first, and where design and customer experience come together to create a welcoming and friendly atmosphere.
We are proud to welcome passionate and committed individuals to our team, and we are currently looking for a talented candidate to fill the following position:
The Operations Specialist, is responsible for supporting the store management team by performing functional tasks related to the effective planning and execution of the store operations.

QUALIFICATIONS

• 1 to 2 years of experience in a retail selling environment
• High school diploma or equivalent
• Effective communicator
• Visible passion for exceptional customer service
• Confidence and agility in fast paced environments
• A driven approach to your work, and a passion for home decor
• Able to work a variety of shifts including day, evening and weekends
• Ability to lift medium to large items/ and frequent ladder use
• Guarantee of a minimum of 25 hours per week (available day, evening and weekends)

• Focuses on executing tasks related to the effective execution of daily operations to meet overall productivity and store goals;
• Efficiently and accurately process incoming and outgoing shipments;
• Ensures the efficient reception and management of incoming e-commerce orders.
• Assures an efficient and accurate management of inventory:
• BOPIS – Completes orders within the expected timelines
• Damages – Completes and reports issues as per expectations
• Cycle counts – Completes daily as per company expectations and timelines to support inventory accuracy in-store including preparations for yearly inventory counts
• Supply orders – Completes monthly supply order for the store to support the daily operations of the business
• MMS/OMS/RF – Management of all communication and tools required to support inventory accuracy in-store
• Is a role model in prioritizing the customer and supporting the floor sales when required or in non-peak hours;
• Support the management team to achieve daily goals and tasks;
• Assume sales floor manager on duty accountability in the absence of management team members;