Diligent, Detail Oriented, Strong Written Communication, Empathetic
Industry
Description
About Eli
Eli, an early-stage, venture-backed software startup at the intersection of climate and fintech, is on a mission to make clean energy and electrification accessible and affordable – for everyone. We are looking for a passionate individual to help our team qualify households for various incentive programs and support our ambitious mission.
The Problem
In order to meet our decarbonization goals and avoid the worst possible climate scenarios, we need to dramatically accelerate the pace of electrifying our lives. Many states and utilities offer incentive programs to making electrification affordable for most U.S. households, but it’s still too complicated for most consumers to access those programs.
The Products
Eli is building products that make it easy for contractors, installers, and retailers to offer their customers incentives, rebates, and low-interest financing for consumer decarbonization projects. Think heat pump HVAC systems, EV chargers, heat pump hot water heaters, solar, and battery storage, among others. Our products are informed by years of user testing and real-world data, with an emphasis on supporting users with the greatest barriers to access.
In this role, you’ll work with our Income Verification product, which makes it easier for low- and moderate-income households to qualify themselves for electrification programs targeted to them.
Job Details
Overview & Responsibilities
Some electrification incentives are only available to low- and moderate-income households. Eli helps program implementers verify applicant income for these incentives and has a likely temporary need for overflow capacity. This work should consist of 10-30 hours/week for 2-3 months.
Day to day, you will be:
Reviewing applicant income documentation
Accepting or rejecting applications
Communicating with applicants from whom we may need more information to decision their case
Escalating complex cases to our full-time Processing Team
Requirements (in order of importance)
Diligent and detail oriented
Strong written communicator
Empathetic
A quiet space with internet access from which you can work
What We Offer
Competitive Hourly Rate: $30 per hour
Flexible, Family-Friendly Work Schedules: We’ll require attendance at a few team meetings, but generally this work can be done on your own schedule, though at least a few hours each day will be needed to meet our 24-hour response commitment.
Empowerment: Empowered team members with minimal bureaucracy.
Welcoming Environment: A welcoming work environment where humility, honesty, and humor are highly valued.
About Eli
Read this page to learn more about our team and values.
Responsibilities
You will review applicant income documentation and accept or reject applications. Additionally, you will communicate with applicants for more information and escalate complex cases to the Processing Team.
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