The Position In this role, you will be responsible for delivering a first-class customer experience while managing a range of customer enquiries and administrative tasks by telephone and email.

• Responsibilities include - Handle customer enquiries by telephone, delivering a professional and high-quality service every time.
• Create positive customer experiences by understanding needs and providing tailored solutions.
• Resolve queries quickly and effectively, with a strong focus on first-contact resolution.
• Complete administrative tasks accurately and efficiently to keep daily operations running smoothly.
• Build positive customer relationships through clear, confident and helpful communication.
• Consistently achieve and exceed performance targets and key objectives.

• SkillsExcellent communication skills;
• Customer Service experience is favourable;
• Team & People Skills;
• Detail-oriented.

The Position In this role, you will be responsible for delivering a first-class customer experience while managing a range of customer enquiries and administrative tasks by telephone and email.

• Responsibilities include - Handle customer enquiries by telephone, delivering a professional and high-quality service every time.
• Create positive customer experiences by understanding needs and providing tailored solutions.
• Resolve queries quickly and effectively, with a strong focus on first-contact resolution.
• Complete administrative tasks accurately and efficiently to keep daily operations running smoothly.
• Build positive customer relationships through clear, confident and helpful communication.
• Consistently achieve and exceed performance targets and key objectives.

• SkillsExcellent communication skills;
• Customer Service experience is favourable;
• Team & People Skills;
• Detail-oriented.