Operations Specialist at Remitly Canada Operations Inc.

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Learning Agility, Attention To Detail, Communication Skills, Document Processing, Deadline Management, Collaboration, Problem Solving, Adaptability, Record Keeping, Quality Assurance, Standard Operating Procedures, Computer Applications, BPO Experience, Teamwork, Flexibility, Content Management

Industry

Financial Services

Description

Job Description The specialist role is a multi-skilled individual contributor who is an expert in learning agility and adapting to new or changing business needs. He/she will experience multiple operations environments and RELX businesses based on changing requirements, and will be exposed to new products, business units, and industries. Initial assignments are likely to be project-based or limited duration for several months, with opportunity for exposure across a broad range of learning. Based on competencies developed during initial assignments, individual preferences, and business requirements, the Operations Specialist can build his/her career path on a dedicated team or business unit, or continue with rotational assignments across the scope of RELX businesses. Key Responsibilities: Process legal documents (e.g., court opinions, agency decisions, bankruptcy filings) ensuring they meet content and formatting standards. Verify that documents are complete, accurate, and ready for online publication in accordance with Lexis guidelines and deadlines. Monitor queues and systems to track document status and ensure timely delivery. Identify and escalate any issues related to document quality, completeness, or access. Collaborate with team members and supervisors to meet daily and weekly content targets. Maintain accurate records of processing activity and report progress as required. Follow documented workflows and standard operating procedures (SOPs) for content operations. Qualifications: Must be a bachelor's degree holder Basic knowledge of standard computer applications (Word, Excel, Outlook, Internet applications) Ability to work with deadlines Has great attention to detail Excellent English oral and written communication skills At least 1-2 years BPO/shared service or relevant experience Fresh graduates can be accommodated depending on communication skills and behavioral aspect Flexible and can adapt to different business requirements, onsite or hybrid work arrangement and rotating work schedule We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

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Responsibilities

The Operations Specialist processes legal documents, ensuring they meet content and formatting standards. They monitor document status and collaborate with team members to meet content targets.