Operations Specialist at Staples Inc.

Framingham, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Excellence, Data Analytics, Project Coordination, Communication Skills, Organizational Skills, Problem Solving, Microsoft Office Suite, Self-Motivated

Industry

Retail Office Equipment

Description

Staples is focused on our customer and our community. As a Program Specialist supporting our U.S. Retail (USR) stores, you will help drive operational excellence, simplify execution, and support the growth of our retail business. This role partners closely with Home Office and Field Leadership to ensure our store teams have the tools, clarity, and support needed to deliver flawless execution and outstanding customer service. In the role what you will do: Support Operational Excellence & Growth Initiatives Participate in the design and build of new programs that simplify store execution and help achieve projected sales goals. Collaborate with store leaders to reinforce execution of key operational processes and ensure alignment on expectations and best practices. Enable Data‑Driven Decision Making Produce recurring and ad‑hoc reporting that surfaces insights, highlights performance trends, and informs decision‑making for Home Office and Field Leadership. Build & Maintain Store‑Facing Resources Create, update, and maintain How‑To Guides, job aids, SOPs, and process documentation to ensure accuracy, clarity, and consistency across all store‑facing materials. Project Coordination & Tracking Maintain project trackers, monitor timelines, identify risks or dependencies, and escalate issues as needed to ensure on‑time delivery and execution. Essential Skills and Qualifications: Ability to pass a comprehensive federal background check required due to travel‑program requirements. 1–2 years of experience, preferably in store operations, data analytics, merchandising, or a related field. Proficient with Microsoft Office Suite (Excel, PowerPoint, Outlook, Word). Preferred Skills and Qualifications: Strong organizational, written, and verbal communication skills. Ability to multi‑task and pivot quickly in a fast‑paced environment. High level of curiosity with a strong desire to learn, improve processes, and solve problems. Self‑motivated with the ability to work independently while also collaborating effectively with cross-functional team Get great perks. Generous amount of paid time off and bonus plan 401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits. Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.) The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. #LI-KA1 Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Responsibilities

The Operations Specialist will support operational excellence and growth initiatives by collaborating with store leaders and producing data-driven reports. They will also create and maintain store-facing resources and coordinate projects to ensure timely execution.