Operations Specialist at Stella stays

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

0.0

Posted On

25 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Facilities Management, Property Management, Budget Management, Communication, Leadership, Supplier Management, Problem-Solving, Negotiation, Microsoft Office Suite, Report Preparation, Guest Satisfaction, Emergency Coverage, Process Enhancement, Collaboration, Record Keeping

Industry

Hospitality

Description

About the role: As the Operations Specialist at Stella Stays, you'll be a driving force in maintaining operational efficiency and property quality. Your role encompasses implementing strategic property management strategies, overseeing daily operations, and upholding Stella Stays standards. Responsibilities: Address guest concerns and issues promptly, enhancing satisfaction and upholding our service standards. Ensure round-the-clock emergency coverage to prioritize guest safety and well-being. Provide timely reports and efficiently respond to information requests. Oversee day-to-day property operations, including budget management and report preparation. Execute efficient procedures for handling challenges within defined timeframes (SLAs). Maintain accurate and up-to-date records on a daily basis. Collaborate with approved service providers for maintenance and renovations, including obtaining quotes and managing repairs. Possess a comprehensive understanding of service providers' roles Achieve established goals within budget limits, proposing cost-effective solutions. Enhance guest and customer satisfaction through effective communication and creative problem-solving. Identify opportunities for process enhancement to elevate operational efficiency and guest experiences. Cultivate strong supplier relationships to ensure seamless collaboration and service delivery. Requirements 2-3 years of operations and facilities management experience. Expertise in property management strategies and operational practices. Strong communication, leadership, and budget management skills. Familiarity with maintenance, renovation, and supplier management Effective Communication and Negotiation Abilities Proficiency in Microsoft Office Suite and other pertinent software If you're ready to dive into a high-paced, high-growth environment, we'd love to hear from you. Apply now and become a part of our mission to revolutionize the hospitality industry Globally.

Responsibilities

The Operations Specialist will maintain operational efficiency and property quality by overseeing daily operations and implementing property management strategies. Responsibilities include addressing guest concerns, managing budgets, and collaborating with service providers for maintenance and renovations.