Operations Specialist at Superior Glove Works

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Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

0.0

Posted On

26 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inventory Management, Warehouse Management, Analytical Skills, Problem-Solving Skills, Communication Skills, Ms Office, Safety Standards, Quality Standards, Customer Service, Supplier Management, Reporting, Strategic Planning, Team Leadership, Process Management, SOP Compliance, Audit Requirements

Industry

Manufacturing

Description

Job Description Sourcing & Leadership: Leading the team towards achieving client KPI’s and their expectations while being the part of the operation team. Overlook the entire operations Strategic Planning: Attending to relevant forums such as planning meetings, internal cluster review meeting, review meetings with customers, internal support teams and 3rd party suppliers in order to ensure that all customer requirements are serviced to their expectations. Customer / Supplier Focus: Resolve internal & external customer complains. Attending all customer complaints as per the company guidelines by coordinating with the relevant parties to solve them to keep the customer satisfied. Measurement, Analysis & Knowledge Management: Responsible for generating all reports to be furnished to clients and forwarding them to ensure all timelines agreed on reporting are met. Conduct quarterly supplier evaluations and communicate its progress & monitor improvements to ensure to increase their rating which would help in improving service standards of the company. Responsible to comply with safety and quality standards, company and client SOPs and audit requirements by coordinating with the safety and audit teams through supervising people, process, systems to create safe and quality work environment. Process Management: Responsible to comply with safety and quality standards, company and client SOPs and audit requirements by coordinating with the safety and audit teams through supervising people, process, systems to create safe and quality work environment. To act as the authorized personal for all warehouse related transactions. MINIMUM KNOWLEDGE/ EXPERIENCE / TRAINING / QUALIFICATIONS REQUIRED FOR POSITION Minimum 2 years of experience in an inventory or Warehouse management environment. Passed GCE A/L, Certificate Course/ Diploma in Supply Chain Management. Partly qualified in CA/ CIMA/ ACCA/ ACA will be an added advantage. Strong analytical and problem-solving skills. Working Knowledge in MARK/SAP/JDE, Accounting A well organized, methodical hardworking individual with good communication skills. Ability to handle pressure and deliver on time. Ability to work with Ms Office Packages.

Responsibilities

The Operations Specialist will lead the team to meet client KPIs and oversee all operations. They will also resolve customer complaints and ensure compliance with safety and quality standards.