COMPANY OVERVIEW:

United Bags, Inc. is a 5th generation, family-owned business with a legacy dating back to 1890. As a leading bulk packaging distributor, we specialize in sourcing and delivering high-quality industrial bags and packaging solutions to a wide range of industries. Our extensive product portfolio includes FIBCs (bulk bags), woven polypropylene bags, paper bags and custom packaging sourced from trusted global manufacturers. With four strategically located U.S. distribution centers, we ensure reliable service and supply chain flexibility to our customers across North America. At United Bags, we’re committed to quality, innovation, and building long-term partnerships.

POSITION OVERVIEW:

The Operations Specialist plays a critical role in the daily execution of all facets of company operations. This position requires hands-on experience working in a distribution, logistics, and warehouse setting, as well as the ability to coordinate across departments and resolve issues. The ideal candidate will be highly organized, process-oriented, and comfortable supporting multiple operational functions.

QUALIFICATIONS AND SKILLS

• Bachelor’s degree required
• 2-5 years of operational experience in manufacturing or distribution
• Strong organizational skills and attention to detail
• Experience in using ERP, inventory, or supply chain software systems
• Working knowledge of Excel and basic reporting tools
• Excellent interpersonal and communication skills

ADDITIONAL REQUIREMENTS:

• This role is based on-site at United Bags’ headquarters in St. Louis, Missouri.
• Combination of office and warehouse environments.
• Occasional travel is required to United Bags’ 4 locations.

• Coordinate daily operations across departments including sales, customer service, warehouse and logistics to ensure seamless workflows and timely execution.
• Serve as cross-functional liaison to resolve operational issues, streamline communication and support company goals.
• Assist with system updates and maintenance within ERP, operations, and inventory management platforms
• Participate in and lead projects for new processes, acquisitions, and technology development
• Document and update Standard Operating Procedures (SOPs) across operational areas to ensure compliance and consistency.
• Collaborate with international and domestic vendors to coordinate shipments, implement system process and troubleshoot delivery issues.
• Monitor order fulfillment performance and work with warehouse teams to address any issues.
• Support onboarding and training new team members on systems, workflows and safety standards.
• Ensure all activities align with company policies, quality standards and safety regulations.
• Contribute to a culture of accountability, innovation, and customer-thinking first.