Start Date
Immediate
Expiry Date
24 Oct, 25
Salary
34.18
Posted On
25 Jul, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Exceptions, Customer Service Skills, Communication Skills
Industry
Banking/Mortgage
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
JOB DESCRIPTION
This position is a service and support representative functioning as the primary, daily contact between Private Wealth Banking customers and U.S. Bank. Working within delegated authority and/or standard department guidelines, handles day-to-day client calls and transactions and problem resolution, escalating items beyond specified authority to the assigned Banker. Works proactively to identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage expansion of the relationship. Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.
Work Location: 5065 Wooster Rd., Cincinnati, OH 45226
Work Schedule: Monday through Friday, 8:00am - 5:00pm EST.
BASIC QUALIFICATIONS
PREFERRED SKILLS/EXPERIENCE