QUALIFICATIONS AND SKILLS:

• Bachelor’s degree or diploma in Supply Chain, Business, or a related field (preferred).
• 2+ years of experience in warehouse, retail, or e-commerce operations.
• Strong understanding of inventory management, order fulfillment, and dispatch processes.
• Excellent leadership and people management skills.
• Proficiency in warehouse management systems (WMS) and basic reporting tools.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple priorities.

ROLE OVERVIEW

We are seeking a proactive and detail-oriented Operations Supervisor to oversee and manage the day-to-day operations of a dark store. The ideal candidate will be responsible for supervising inbound logistics, order picking, packaging, and dispatch operations to ensure smooth and efficient workflows, meeting customer service expectations.