• Job Title:

Operations Supervisor

• Purpose of the Role:

Responsible for leading and managing a high-performing team of Operatives, ensuring they consistently exceed performance targets in quality, efficiency and process adherence. This leadership role is essential in creating a culture of excellence, aligning the team with organisational goals, safety standards and operational best practices. As a key member of the shift management team, this role will drive success by utilisng strong skills in problem-solving, process improvementand people management.

The role will motivate and develop the team, resolve operational challenges and ensure smooth workflow across shifts. Leadership will be critical in meeting operational goals, maintaining high standards and driving continuous improvement.

• Duties / Responsibilities:

ACCOUNTABILITY FOR SHIFT PERFORMANCE:

• Lead the shift to meet and exceed performance targets across volume, service and quality metrics.
• Monitor and adjust shift performance in real-time, ensuring goals are met without compromising on quality or safety.