Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary:
The Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Sr. Event Manager and the Event & Guest Services Manager.
This role pays an hourly rate of $18.75.

Responsibilities:

• Assume management responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces.
• Interview, select, train, coach, evaluate, and discipline part time staff. Position will deliver a termination with approval.
• Provide staff training for all employees and temporary workers.
• Deliver and follow up on Performance Improvement procedures on a timely basis.
• Ensure staff is working safely and are aware of proper safety guidelines.
• Lead/coordinate staff training and safety programs.
• Mentor/coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion, work with Human Resources as required.
• Assist or lead planning, directing, coordinating and review of work plans for facility operations.
• Review and understand event documents to forecast staffing and equipment needs for all arena events.
• Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures and implement adjustments as necessary within assigned responsibilities. Provide recommendations/improvements.
• Oversee, monitor changeover and housekeeping crews, provide team support as required.
• Schedule appropriate changeover and housekeeping crew for a large group of employees accurately and efficiently and adjust/notify employees of updates/changes as necessary.
• Maintains departmental equipment; notify Sr. Operations Manager when repairs are needed.
• Provide excellent customer service to internal and external clients to provide a positive employee climate