Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.
As part of the GMS family of companies since 2018, Slegg Building Materials has worked to become your first stop for all your building needs. Slegg has been on the job site or helping out around the house since 1947 and is Vancouver Island’s choice for building materials and home improvement products. With multiple locations across Vancouver Island, we are proud of our roots, and we know the hard work and dedication that goes into every one of our customers’ projects. Our team is made up of dedicated and hardworking individuals who together create a rewarding and welcoming work environment.
For more information about our family of companies, please visit Slegg Building Materials or www.gms.com.
Position Summary
The Operations Supervisor is responsible for assisting the Operations Manager with daily tasks to support efficient management of the warehouse and delivery teams and their operation. Tasks supported by this role include ensuring appropriate staffing levels, delivery planning, handling customer inquiries, and leading staff through corporate initiatives. This role is fundamental in achieving operational excellence. The salary range for this position is $70,000 - $80,000 annually.

Key Responsibilities

• Oversee coordination of the shipping, operations, and transportation teams.
• Provide clear direction to operations staff to assist in a high level of effectiveness in operations.
• Assisting the Operations Manager with operations management duties.
• Support operations in customer service, order entry, reporting, etc. as needed.
• Measure and report effectiveness of warehouse, shipping, operations, and transportation teams.
• Travel to locations for training, support, and supervision as needed.
• Measure and support maintenance programs and servicing.
• Provide coaching to all operations teams.
• Enforce the company’s safety program.
• Establish or adjust work procedures to meet warehouse demands as dictated by delivery schedules and workflow.
• Review reports and attend all operations conference calls.
• Encourage and enforce activity scanning.
• Accident investigations and safety inspections.
• Assisting with performing deliveries and order building of all materials.
• Train delivery teams and yard staff on roles and responsibilities.
• Ensure proper operation of the Transfer system.
• Ensure Shipping process is functioning properly:
• Planning for space requirements and position of shipment on trucks.
• Routing and legal load limits of trucks.
• Inspect loading operations to ensure compliance with shipping specifications.
• Facilitate certified vehicle inspections and crane inspections as needed.
• Organize equipment/vehicle repairs.
• Communicate with sales team and customers.
• Maintain vehicle maintenance reports.
• Compile records of unfilled orders and errors.
• Ensure the shipping office and workspace is always clean and organized.
• Other duties as assigned by management.

Basic Requirements

• Minimum two years of experience is an asset
• Broad knowledge of building supplies and home improvement products
• Must have prior delivery experience
• Competent with Microsoft Excel and Navision
• Valid forklift certification is an asset
• Effective communication skills and ability to read and speak English
• Ability to problem solve, prioritize, and manage multiple assignments
• Physical requirements include:
• Pulling, pushing, bending and torso twisting movements with weight

Benefits

• Health benefits - including drug coverage, practitioner, dental, vision, disability, and life insurance.
• Retirement savings (pension or other) are provided.
• Perks - Company discounts (mobile phone, etc.), training programs and opportunities for career advancement, group events, and more.

If you feel we are a good fit for your career goals and skillset, we invite you to apply and look forward to reviewing your application. As part of the GMS Inc. family of companies, you can launch your career with a North American building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.
We are an equal opportunity employer

• Oversee coordination of the shipping, operations, and transportation teams.
• Provide clear direction to operations staff to assist in a high level of effectiveness in operations.
• Assisting the Operations Manager with operations management duties.
• Support operations in customer service, order entry, reporting, etc. as needed.
• Measure and report effectiveness of warehouse, shipping, operations, and transportation teams.
• Travel to locations for training, support, and supervision as needed.
• Measure and support maintenance programs and servicing.
• Provide coaching to all operations teams.
• Enforce the company’s safety program.
• Establish or adjust work procedures to meet warehouse demands as dictated by delivery schedules and workflow.
• Review reports and attend all operations conference calls.
• Encourage and enforce activity scanning.
• Accident investigations and safety inspections.
• Assisting with performing deliveries and order building of all materials.
• Train delivery teams and yard staff on roles and responsibilities.
• Ensure proper operation of the Transfer system.
• Ensure Shipping process is functioning properly:
• Planning for space requirements and position of shipment on trucks.
• Routing and legal load limits of trucks.
• Inspect loading operations to ensure compliance with shipping specifications.
• Facilitate certified vehicle inspections and crane inspections as needed.
• Organize equipment/vehicle repairs.
• Communicate with sales team and customers.
• Maintain vehicle maintenance reports.
• Compile records of unfilled orders and errors.
• Ensure the shipping office and workspace is always clean and organized.
• Other duties as assigned by management