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Operations Supervisor at INDEPENDENCE HOME LOANS LLC
Scottsdale, Arizona, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Loan Processing, Team Management, Coaching, Compliance Oversight, Process Improvement, Policy Development, Problem Solving, Resource Management, Auditing, Performance Analysis

Industry

Financial Services

Description
Description About the Role We’re seeking a hands-on Mortgage Operations Supervisor to lead a team of Mortgage Loan Processors. You’ll own day-to-day workflow management, coaching and development, compliance oversight, and continuous process improvement, ensuring files move with speed, accuracy, and outstanding borrower/partner experience. Requirements Manages the day-to-day operations of a loan department, including: Managing the loan process: Overseeing the loan process from application to final approval and repayment Managing staff: Hiring, training, and managing employees, including setting performance metrics and providing coaching Creating policies and procedures: Developing and implementing policies and procedures to ensure compliance with regulations and to improve productivity Solving problems: Resolving problems that arise during the lending process, such as payment issues Managing resources: Optimizing resources, such as staffing, equipment, and technology, to meet operational targets Auditing: Conducting regular audits to ensure compliance with company policies and industry regulations Analyzing performance: Monitoring and analyzing operational performance to identify areas for improvement
Responsibilities
The Operations Supervisor will lead a team of Mortgage Loan Processors, managing day-to-day workflow and ensuring compliance. They will also focus on continuous process improvement to enhance borrower and partner experiences.