SALARY RANGE: $60,000-65000 PER YEAR DEPENDING UPON EXPERIENCE AND EDUCATION.

First State Bank of the Florida Keys is a customer-focused bank with a long history of serving, reaching out, and connecting with the community. Founded in 1955 with a single branch in Key West, the Bank has grown and changed, as has the surrounding community, but our core values remain the same. First State Bank of the Florida Keys recognizes that what sets us apart are our people.

POSITION SUMMARY:

The Operations Supervisor Item Processing/Bookkeeping is responsible for overseeing the daily processing of financial transactions, including item processing, bookkeeping, and reconciliation functions. This role ensures operational efficiency, compliance with banking regulations, and the optimization of digital tools and automation in item processing. Additional responsibilities include process improvements, technology integration, and staff development to enhance accuracy and efficiency within the department.

REQUIRED EDUCATION & EXPERIENCE:

• Associate’s Degree or equivalent experience in banking operations, accounting, or a related field.
• Three or more years of experience in bank operations, including item processing and bookkeeping.
• At least three years of supervisory experience in a financial institution.

• Supervise and support staff in the day-to-day operations of item processing and bookkeeping, including check clearing, deposits, payment reconciliation, and transaction balancing.
• Ensure the accuracy and timely processing of all financial transactions within established deadlines.
• Oversee end-of-day reconciliations, system balancing, and exception handling for electronic and paper-based transactions.
• Monitor and optimize the performance of item processing systems, leveraging automation tools to increase efficiency.
• Review daily, weekly, and monthly reports to ensure compliance with internal policies and regulatory requirements.
• Stay current with banking regulations, Nacha Operating Rules, and industry best practices to ensure proper compliance and operational integrity.
• Implement and communicate policy and procedure changes to staff, ensuring alignment with management directives and regulatory requirements.
• Schedule and conduct training sessions for staff on new banking technology, automation tools, and regulatory updates.
• Prepare and review audit documentation, ensuring compliance with regulatory standards and internal control measures.
• Collaborate with Treasury Management, Retail Banking, and IT teams to identify, research, and resolve operational issues related to item processing and bookkeeping.
• Participate in system upgrades, release testing, and business continuity planning (BCP) to ensure seamless operations.
• Serve as a subject matter expert in item processing, bookkeeping, deposit processing, check clearing, payment reconciliation and transactions balancing to drive operational efficiency and enhance reporting capabilities.
• Foster staff development by providing mentorship, performance feedback, and leadership guidance.
• Conduct performance appraisals and participate in the hiring and interviewing of prospective employees.
• Assume responsibility for various department functions in the absence of team members or during periods of high transaction volume.
• Promote a culture of accountability, integrity, and operational excellence within the department.
• Perform other duties as assigned to support the bank’s operational and strategic initiatives.