Operations Supervisor - KDB Australia at Kone

Adelaide, South Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

0.0

Posted On

17 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Operational Management, Customer Relationship Management, P&L Management, Workload Planning, Safety Compliance, Coaching And Mentoring, Service Delivery, Time Management, Organizational Skills

Industry

Industrial Machinery Manufacturing

Description

Great benefits and remuneration Work with industry - leading products and technology Join a global organisation with a strong focus on training, safety and quality At KONE, we bring buildings to life. Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what. Join a supportive, high performing team in Adelaide We’re seeking an Operations Supervisor to lead our experienced Doors Team in Adelaide, SA. In this role, you will oversee day‑to‑day operations, guide a capable technical team and ensure our services consistently meet operational targets and deliver outstanding customer satisfaction. What will you be doing? Lead and support a high‑performing service team, ensuring exceptional customer satisfaction across all maintenance activities. Build strong customer relationships by attending regular client meetings, reviewing performance, and providing clear, timely communication. Manage and resolve customer operational enquiries proactively, ensuring issues are addressed efficiently and professionally. Take ownership of profit and loss performance, driving value‑added sales opportunities while managing operational costs to meet KPIs. Oversee workload planning and optimise service routes to maximise efficiency and service delivery. Maintain a strong safety culture, ensuring all team members follow safe work practices and comply with industry regulations and KONE policies. Provide ongoing coaching, mentoring, and development opportunities to your team to support capability growth and performance. Champion the KONE brand through professional service delivery and a commitment to operational excellence. What are we looking for? Demonstrated success leading a technical service or maintenance team within the maintenance industry, supported by a strong passion for coaching, mentoring and engaging your team to perform at their best. Keen eye for safety with a strong commitment to maintaining safe work practices and fostering a safety‑first culture Ability to thrive in a fast‑paced, dynamic environment, supported by strong time‑management and organisational skills. Collaborative team player who is proactive in supporting colleagues and the wider business. Full driver’s license There’s so much more to KONE than you may realise. Enjoy career progression opportunities within a global organisation Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work Grow with comprehensive learning and development programs covering a wide range of professional skills Note: Applicants must either be a permanent resident or citizen of Australia or a citizen of New Zealand to apply for this position. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on https://careers.kone.com/en/ At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

Responsibilities

Lead and support a high-performing technical service team to ensure exceptional customer satisfaction and operational excellence. Manage P&L performance, optimize service routes, and maintain a strong safety culture across all maintenance activities.