Operations Supervisor

at  Lakeridge Health

OPERATIONS SUPERVISOR

Department: CAPACITY ACCESS AND FLOW
Program: CAPACITY ACCESS/PT TRANSFER
Status: Temporary Part Time (24 months)
8 and 12 Hour Shifts; Days, Evenings, Nights and Weekends Schedule (Subject to Change)
Location: Oshawa
Wage Schedule: $49.490 - $67.130 per hour
File Number: 2400001957

QUALIFICATIONS:

• Registration with the College of Nurses of Ontario (in good standing);
• B.Sc.N;
• Current B.C.L.S.;
• Demonstrated commitment to maintaining Reflective Practice Standards as outlined by the (College of Nurses of Ontario);
• Proven experience and understanding of effective and efficient patient flow management;
• Proven recent supervisory/leadership, conflict resolution, and negotiation abilities;
• Proven significant hospital experience with a varied clinical background;
• Demonstrated computer skills in order to manage the bed dictionary;
• Demonstrated understanding of bed and clinical utilization process;
• Effective interpersonal and communication skills;
• Demonstrated effective problem-solving, prioritization critical thinking skills and conflict resolution;
• Proven ability to perform appropriately in emergency situations;
• Able to provide own transportation for travel to all Lakeridge Health sites site;
• Demonstrated ability to work independently and be self-directed;
• Ability to respond to a large number of simultaneous/competing demands from patients, families, staff, physicians, and other programs and departments.
• Masters of Nursing or related health field is an asset;
• Demonstrated commitment to our core values of Inclustion, Compassion, Innovation, Teamwork and Joy;
• Must have a satisfactory performance record;
• Demonstrated understanding of and commitment to Lakeridge Health’s comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-service education in this area; and,
• Proven good attendance record with capability of maintaining this same standard

Reporting to the Manager - Capacity, Access and Flow, the Operations Supervisor is accountable for providing corporate supervision, guidance, direction and mentorship, efficient and effective utilization of human, material resources and facilitating bed allocation/bed control.
The Operations Supervisor provides: consistent and timely responses to front line staff across all sites, recommending strategies and overseeing their implementation; making rounds to patient care units to assess workload and distribute workload if required; facilitating the triaging of calls on a corporate basis to the Administrator on-call and Physician Administrator; recommending plans to increase bed flexibility; coordinating requests for external or intra-site transfers; managing an effective bed tracking process; compiling relevant data for patient flow activities. In addition, provides visible clinical leadership and demonstrates responsibility, accountability and commitment to the development of a work environment that exemplifies inter-professional and ethical practice; professional autonomous decision making; empowerment; integrative thinking; appreciative inquiry; a shared governance philosophy; and positive recognition through the support of professional development and continuing education opportunities.