There are some specific skills and experience the right candidate will have:

• Experience of leading or managing a team within a busy environment
• Microsoft Office Proficient
• A passion for providing great customer service
• Attention to detail with strong leadership skills
• Self-motivated and able to work on own initiative as part of a team
• Experience of Client interaction and delivering to their requirements and SLA’s
• Experience working within the Parking Industry would be very beneficial but not essential
• Full manual EU driving license is essentia

YOUR DAY TO DAY DUTIES WILL INCLUDE:

• Managing the activity of the off-site mobile patrol team and Parking Attendants while motivating and leading the team
• Reporting and rostering
• Parking enforcement/ Traffic Management
• Working with Management to deliver best practice and uniform service to Customers and Clients
• Drive corrective action where service levels are not being met
• Monitor KPI targets across all operations and maintain standards of performance
• Ensure ongoing informal feedback is gathered from customers
• Responsibility for your team, including recruitment, retention, training, performance evaluation and continued development

IS THIS ROLE FOR ME?

First and foremost, recruiting talented people that align well with the company values is of the utmost importance. As an off-street Team Leader, you will be responsible for driving and developing the team.

There are some specific skills and experience the right candidate will have:

• Experience of leading or managing a team within a busy environment
• Microsoft Office Proficient
• A passion for providing great customer service
• Attention to detail with strong leadership skills
• Self-motivated and able to work on own initiative as part of a team
• Experience of Client interaction and delivering to their requirements and SLA’s
• Experience working within the Parking Industry would be very beneficial but not essential
• Full manual EU driving license is essential

SO, COULD THIS BE THE RIGHT ROLE FOR YOU?

If you have experience in a senior role or a supervisory position and enjoy dealing with challenges, then we would love to hear from you